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Banking Follow-Up Officer
1 month ago
Follow-Up Officer
Duration : 12 months contract
Mon - Fri, 9-6pm
Salary: $2,600
Location : Changi Business Park
Responsibilities:
· Highly motivated individuals to promote Credit Card to existing customers of various consumer segment by cross-selling the value propositions of the credit cards
· Engage & build good relationship with customers & deliver good client experience
· Good follow-up skills and ensure customers’ applications and documentations are completed for processing timely
· Require to meet performance standards, business goals and targets
· Able to present effectively and communicate comfortably to customers face to face or through telemarketing activities
Qualifications:
· The candidate must be confident, meticulous, possess good interpersonal and follow-up skills
· Candidate needs to have good communication & customer service skills
· Sales-oriented and a self-motivated candidate to excel in targets and goals
· A team player and ability to multi-task & thrive in a fast-paced work environment
· Computer literate, proficient with use of MS Office & Outlook
· Candidates without work experience may apply
Education:
· Minimum GCE 'N' Level qualifications
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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)
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Customer Service Skills
Outlook
Ability to Multitask
Microsoft Office
Customer Experience
Telemarketing
Interpersonal Skills
Customer Care
Credit Cards
MS Office
Communication Skills
Excel
Customer Satisfaction
Team Player
Customer Service
Customer Service Experience