Test-Qualified Manager
4 weeks ago
Job Highlights
- Basic + Commissions + Incentives up to $6K
- Career Progression Opportunities
- Attractive Staff Benefit & Work Life Balance
Workplace at Downtown Line:
Rochor MRT, Jalan Besar MRT, Chinatown MRT
Working Days & Hours (5 days work week)
- Monday to Sunday 10:00am - 7:30pm
- 2 rest day(s) per week will be based on schedule
About the role
We are seeking an experienced TQM (Loan) to join our team in the Central Region. This full-time role is responsible for ensuring the highest quality standards in our lending operations.
What you'll be doing
- Develop and implement quality control processes to monitor the accuracy and completeness of loan documentation and underwriting decisions
- Conduct regular audits and inspections to identify areas for improvement in our lending practices
- Provide feedback and training to loan officers to enhance their skills and performance
- Collaborate with the compliance and risk management teams to ensure our products and services meet all relevant regulations and industry standards
- Analyse key performance metrics and recommend process enhancements to drive operational efficiency
- Support the continuous improvement of our mortgage lending workflow and technology systems
What we're looking for
- Experience in a quality assurance or loan auditing role within the financial services sector is an advantage
- Candidates who have passed the Money Lender Test would have an advantage
- Thorough understanding of lending regulations, underwriting guidelines and quality control best practices
- Strong analytical and problem-solving skills to identify and resolve issues in our lending operations
- Excellent communication and interpersonal skills to provide constructive feedback and training to team members
- Ability to work collaboratively across different departments and stakeholders
- Proficient in using data analysis tools and quality management software
Tell employers what skills you have
Strategic Planning
Management Skills
Sales
Leadership
Analytical Skills
Dental Care
Marketing
Employee Benefits
Vision Care
Communication Skills
Scheduling
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