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Application Specialist

1 month ago

Singapore ACEXCELLENT CONSULTING PTE. LTD. Full time
Roles & Responsibilities

  • Be part of a dynamic team in scientific innovation
  • Attractive benefits


RESPONSIBILITIES


As an Application Specialist, you will play a key role in bridging science and business, providing expert support to customers and internal teams. Your responsibilities include:

  • Collaborate with the sales team in customer engagement.
  • Lead scientific discussions, analyze customer needs, and align them with our product offerings.
  • Actively contribute to pre-sales discussions and presentations, understanding customer needs and recommending the right solutions.
  • Conduct product demonstrations and technical discussions to showcase equipment capabilities.
  • Troubleshoot issues related to instruments, software, reagents, and experimental design.
  • Propose comprehensive solutions, by connecting and integrating available or customized technologies tailored to customer requirements.
  • Provide application and operational training post-installation and commissioning of equipment
  • Troubleshooting guidance to enhance user experience.
  • Organize and lead user meetings, workshops, and seminars to update customers on product advancements.

REQUIREMENTS

  • Bachelor’s, Master’s, or PhD in Chemistry, Chemical Science, Chemical Engineering, Material Science, Physics, or a related field.
  • Strong knowledge of scientific instrumentation and workflows in chemical analysis and material characterization.
  • Hands-on experience with physical science applications and experimental technologies; familiarity with emerging research trends is a plus.
  • 2-3 years of relevant laboratory or applications experience in a scientific or technical setting.
  • Proven ability to troubleshoot instrument, software, and experimental issues effectively.
  • Excellent interpersonal skills to engage with customers and deliver impactful training.
  • Self-motivated and adaptable, capable of working independently in a fast-paced, evolving environment.

BENEFITS

  • Exciting Industry Exposure: Work with leading-edge scientific technologies in an ever-evolving industry.
  • Career Growth Opportunities: Enhance your expertise and grow within a dynamic and supportive team.
  • Collaborative & Innovative Environment: Join a team passionate about scientific excellence and customer success.

Tell employers what skills you have

Troubleshooting
Interpersonal Skills
Physics
Customer Engagement
User Experience
Presales
Customer Success
Chemistry
Adaptable
Experimental Design
Characterization
Instrumentation
Laboratory
Chemical Engineering
Commissioning