Account Executive
4 weeks ago
Responsibilities of the Role
- Manage daily operations for the Order to Cash process.
- Communicate with customers for any requests and enquiries on their orders.
- Collaborate with back-end operations and physical distribution teams to ensure orders are processed and dropped timely and accurately.
- Handle order-related incidents, including non-quality issues, rejections, returns, and shortages.
- Improve existing processes and operations with a continuous improvement mindset.
- Analyze customer order data to recommend differentiated solutions and service opportunities that contribute to the organization’s value creation targets.
- Own the credit control communication process to ensure timely order release and delivery to customers.
Job Qualifications
- Strong academic qualifications with a minimum Diploma education.
- Experience in data reporting and data analysis.
- Prior experience in the FMCG industry, logistics, order management, or similar will be an advantage.
- Able to work independently.
- Strong interpersonal and communication skills with the ability to work across multifunctional teams and geographies.
- Customer-oriented mindset.
- Bahasa-speaking ability will be preferred as you will be supporting the Indonesian market and will require communications in Bahasa.
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971
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Tell employers what skills you have
Account Management
Microsoft Office
Microsoft Excel
Data Analysis
Interpersonal Skills
Tax
FMCG
Bank Reconciliation
Value Creation
Communication Skills
Team Player
Audit
Able To Work Independently
Facilities Management
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