Management Trainee

4 weeks ago


Singapore QIAN SHAN PTE. LTD. Full time
Roles & Responsibilities

Job Description:

  • Work closely with the Manager.
  • Monitor outlet’s expenses, making sure that all costs are within the budget.
  • Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
  • Make every effort to let customers feel welcome with friendly and uncompromising service.
  • Supervise operations in outlet and serve customers.
  • Handle customer complaints, maintaining good customer relationships.
  • Progressively master the skills to run restaurant operations.
  • Receive training and perform duties in various sections of company’s operations.
  • Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
  • Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
  • Perform ad-hoc duties as assigned by superior.

Requirement:

  • Bachelor degree or above
  • Able to work on split shifts, weekends, and public holidays
  • Service oriented and passionate working in F&B industry
  • Possess good communication and interpersonal skills
  • PC literate, well-organized and self-motivated
  • Bilingual in English and Mandarin to communicate with customers

Tell employers what skills you have

Customer Retention
Management Skills
Food Hygiene standards
Sales Management
Customer Relationships
Restaurant Management
Cashiering
Communication Skills
Customer Satisfaction
Team Player
Operation management
Customer Service
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