Senior/ Blood Professional Assistant

3 weeks ago


Singapore Health Sciences Authority Full time
Roles & Responsibilities

We are looking for driven individuals to be part of HSA’s Blood Resources Division - Blood bank team, where you will play a key role in securing the nations’ blood supply. In this front-facing role, the individual will perform essential blood collection support duties in a dynamic and close-knit team. If selected, you would be deployed to one of the existing blood bank sites (One Punggol/ Woodlands/ Dhoby Ghaut/ West Gate Tower/ Outram) or mobile team.


BPA Responsibilities: -

  • As a first point of contact with Donors at our blood collection centres, handle enquires, assist with next appointment bookings, and manage feedback accordingly.
  • Perform registration duties which include registering donor for donation and phlebotomy linking.
  • Conduct haemoglobin testing and capping which includes taking blood for haemoglobin test, explaining to donor on deferral if required, checking, sorting blood bags and sample tubes before passing it to the laboratory.
  • Support blood collection team with necessary Operational Admin follow up duties.

Senior BPA Responsibilities: -

In addition to above, our SBPAs will support blood collection processes (Interested candidates with limited exposure to Phlebotomy are welcomed to apply. Training will be provided prior to deployment)

  • Candidates who are competent Phlebotomists will be deployed to support blood collection operations within donation rooms
  • Those with limited exposure to Phlebotomy will assist with the following blood collection support processes while undergoing training;
  • Assist phlebotomist in Whole Blood (collection of blood in its complete form, not separated into its various components) pre and post donation procedure which includes blood bag preparation, bandaging and stripping of blood bags
  • Support Apheresis (an automated process where plasma, platelets or red cells in the blood drawn is separated and remaining components are returned to donor during the donation process) pre & post donation which includes registering donors and test tubes preparation
  • Conduct capping which includes taking blood for haemoglobin test, explaining to donor on deferral if required, checking, sorting blood bags and sample tubes before passing it to the laboratory

Requirements:-

  • Open to be rostered to support morning, afternoon and weekend shifts, across a 5-day work week and are not required to perform night shift.
  • Applicants with recognised Phlebotomy skills and/or 2 year or more of working experience in similar settings will be considered for Senior Blood Professional Assistant positions

Our Blood banks operate 6 days a week*, between 9am – 8pm*
(Operating days/hours vary based on location)


What you can look forward to:-

  • Comprehensive training and extensive Learning and Development opportunities and career progression prospects for all qualifying officers
  • A competitive total package comprising of basic salary, shift allowances, bonus payouts and other staff benefits

Shortlisted candidates would be contacted within 30 days from the closing date of the advertisement. We regret that only shortlisted candidates would be notified.


Tell employers what skills you have

Microsoft Office
Customer Service Delivery
Customer Service Desk
Apheresis
Phlebotomy
Data Entry
Communication Skills
Administrative Support
Team Player
Customer Service
Laboratory
Customer Service Experience

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