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Admin Executive

1 month ago

Singapore Fei Yue Family Service Centre Full time
Roles & Responsibilities

About Family Service Centres (FSC):

Our FSCs are committed to providing accessible, culturally sensitive, and client-centered services to empower individuals and families to overcome challenges, strengthen relationships, and lead fulfilling lives. Whether through individual counseling, group support, or community engagement, the FSCs strive to make a positive difference in the lives of those they serve.


Responsibilities:


Professional Practices:

  • Deliver exceptional customer service by addressing inquiries in a timely, professional, and client-centric manner.
  • Handle sensitive, personal, and confidential information with utmost discretion, ensuring adherence to professional standards and organisational policies.
  • Conduct regular account reviews for organisation and sector systems, to reduce the risk of breaches by preventing unauthorised access to critical data and systems.
  • Ensure​ staff’s knowledge and compliance to Standard Operating Procedures (SOPs), data protection policies, workplace safety and health policies, and other organisational policies.
  • Administer and support change management initiatives to help employees adapt to organisational, divisional, and department changes smoothly and effectively.

Data Management and Data Governance:

  • Collect, update, store, and maintain essential data in organisational and sector systems, ensuring the accuracy, completeness, and integrity of the data.
  • Support internal and external audits to assess compliance with established organisational and regulatory requirements.
  • Consolidate and deliver comprehensive reports for internal and external stakeholders, ensuring regulatory compliance.

Programme and Events Support:

  • Provide administrative and logistical support, including minutes taking, food purchasing, venue setup, and any other tasks assigned, to ensure the smooth running of centre-based events and programmes.

Administrative Support:

  • Oversee and provide administrative and operational support, including scheduling, minutes taking, facilities management, office supplies management, vendor coordination, and funds control, to ensure smooth centre operations.
  • Coordinate internal communications to ensure smooth collaboration across teams, and alignment with organisation and sector goals.

Other Ad-Hoc Duties:

  • Support management and staff with administrative task as needed.

Requirements:

  • Possess a Bachelor’s Degree.
  • Preferably with 2-3 years of experience in an administrative role, preferably within the social service sector.
  • Strong communication and interpersonal skills, with the ability to engage effectively with internal and external stakeholders.
  • Proactive and self-motivated with the ability to work independently and as part of a team.
  • Organised and meticulous in generating and ensuring accuracy of reports.
  • Service-oriented
  • Tech savvy with advanced skills in Microsoft Office tools (e.g. Excel, Word, PowerPoint)

Work Location: Bukit Batok


Interested applicants are to submit their resume to recruit@fycs.org. Please visit www.fycs.org for more details.


Tell employers what skills you have

Microsoft Office
Interpersonal Skills
Workplace Safety
Inventory
Exceptional Customer Service
Office Management
IT Skills
Data Quality
Strategy
Compliance
Audit Management
Visualization
Team Player
Data Protection Management
administrative duties
Able To Work Independently