Repair Order Administrator

3 weeks ago

Singapore SOCIETE AIR FRANCE Full time
Roles & Responsibilities

PURPOSE OF THE ASSIGNMENT

Within the Material & Services branch in Singapore, the Repair Order Administrator is responsible to oversee the day-to-day operation of the repair services administration and expediting work.


OVERALL OBJECTIVES

The Repair Order Administrator is contributing to management of Aerospace Material repaired with vendors based in Asia region. Assurance of parts availability is their primary objective. The Repair Order Administrator will work in a fast-paced environment with key responsibility to provide repaired materials in the most efficient and effective manner possible.


MAIN INTERFACES

Internal:

Regional Service Center / Logistics Center Managers for Asia

CDG and SIN Logistics Centers staff

Customer Support Officer and Customer Support Expert in France

Customer Support Manager in France

Outsourced repair department in France

Purchasing Department in France

Shop engineering officer in France

AOG Desk in France


External:

Aerospace MRO providers including Asian AFI KLM E&M MRO joint ventures and subsidiaries.

Logistic Service Provider


KEY RESPONSIBILITIES

The Repair Administrator is responsible for:

- Repair Order creation and dispatch

- Follow the repair logistics flow and assist in resolution of shipping issues to ensure parts shipped/arrived in a timely manner

- Approve the quotation of its perimeter with support if needed of the Technical department

- Manage the day-to-day Repair administration and warranty operation

- Monitor the lead time of repair to fulfill customer or inventory requirements

- Track repair cost/SPT versus contract price/SPT where applicable to ensure vendor compliance

- Administrate the weekly status reports from vendors and record the information in the relevant IT Tools (currently Base RPEX) once a week at a minimum

- Update all IT Tools (Astre, Base RPEX, GOLD, ….) in a timely manner to provide reliable datas to internal and external customers

- Apply the Repair or Buy process

- Record Customer Induced Damage claims

- Monitor and clear invoicing issues

- Monitor and clear the discrepancies after reception in coordination with the relevant Quality Controller

- Archive all files in accordance with regulations and internal processes

- Regular vendor review and teleconference

- Perform tasks/functions assigned by manager


The responsibilities and tasks of the position are not limited to the above mentioned and change might occur in concert with direct Manager.


JOB DIMENSIONS

Position based in SIN – ALPS Avenue (Changi Airport Logistic Park Of Singapore)

Staff: N/A

Tools: Microsoft Office and Outlook, Air France internal IT

Normal Shift - 9.00am to 6.00pm on 5 -Day Week


CONTEXT/ENVIRONMENT

The Repair Order Administrator is in the Customer Service Team in the Material & Services Directorate of Air France Industries. The Business Unit is supporting Customers on Flight Hours Services, closed loop long-term contracted customers in Asia (APAC and India) and has to provide Material in serviceable condition to respect its contractual obligations.

To this end, Air France Industries has decided to establish a Logistics Center in Singapore to support existing contracts and future business ventures more efficiently within the Asia Pacific region.

In a highly competitive environment with a strained supply chain, managing turnaround times (TAT), repair costs, and logistics expenses are critical challenges for renewing existing contracts and securing new ones.

In addition to supplying materials to customers, Air France Industries and more precisely the Customer Service Department aims to enhance local repair activities to reduce overall turnaround time and costs by sending unserviceable parts for local repair.

A primary responsibility of the Repair Order Administrator will be to manage these local repairs and assess the performance of OEMs and Repair MROs.


KNOWLEDGE, EXPERIENCE and COMPETENCIES


Knowledge and Experience:

  • Diploma in an aerospace/purchasing/logistics discipline is preferable but not mandatory;
  • No previous relevant experience required;
  • Knowledge of aircraft materials airworthiness paperwork and/or logistics is preferred;
  • Ability to propose and develop metrics for vendor performance measurement/evaluation would be an advantage;
  • Proficient with Microsoft Office and Outlook

Behavioural Competencies:

  • Strong written and communication skills
  • Strong coordination capabilities and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
  • Self-motivated and able to work independently
  • Good work attitude and a team player
  • Ability to manage supplier relationship and problem solver
  • Proactive decisions
  • Language: fluent in English / basic French is a plus



Tell employers what skills you have

Outlook
Airworthiness
Microsoft Office
Interpersonal Skills
Inventory
Maintenance & Repair
Purchasing
Aerospace
Logistics
Invoicing
Aviation Industry
Administration
Warranty
Aircraft
Able To Work Independently

  • Order Administrator

    3 weeks ago

    Singapore VDL ENABLING TECHNOLOGIES GROUP (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesPurpose: Responsible for daily management of customer orders and fulfillment from Purchase Orders to Receiving to shipment. Ensure sales orders are properly launched in BaaN, maintained, and closed.Key Areas of Responsibilities: Communicate and align with Account Manager (AM)/Program Manager (PM) on the Purchase Order (PO) received &...

  • Order Administrator

    1 month ago

    Singapore VDL ENABLING TECHNOLOGIES GROUP (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesPurpose: Responsible for daily management of customer orders and fulfillment from Purchase Orders to Receiving to shipment. Ensure sales orders are properly launched in BaaN, maintained, and closed.Key Areas of Responsibilities: Communicate and align with Account Manager (AM)/Program Manager (PM) on the Purchase Order (PO) received &...

  • Repair Engineer

    1 month ago

    Singapore SCHINDLER LIFTS (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesSupport the Repair sales force in discussions with the customer to explore elevator repair opportunities (from a technical point of view).• Actively manage, develop, motivate, coach, and coordinate direct activities of the workgroups, in order to deliver the Schindler objectives (client satisfaction, quality, productivity,...

  • Repair Engineer

    2 weeks ago

    Singapore Semiko Recruitment & Consultants Full time

    Position: Repair Engineer / Assistant Engineer – Elevator Location: As assigned Salary Range: Up to $4,000 (Commensurate based on experience) Work Days: 5 day week Objective: Ensure elevator repair fulfilment activities in all aspects to meet targets of responsible area. Responsibilities Support the Repair sales force in discussions with the...

  • Repair Engineer

    2 weeks ago

    Singapore Semiko Recruitment & Consultants Full time

    Position: Repair Engineer / Assistant Engineer – Elevator Location: As assigned Salary Range: Up to $4,000 (Commensurate based on experience) Work Days: 5 day week Objective: Ensure elevator repair fulfilment activities in all aspects to meet targets of responsible area. Responsibilities Support the Repair sales force in discussions with the...

  • Service repair manager

    1 month ago

    Singapore Kone México Full time

    KONE moves two billion people every day. As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2023, we had annual net sales of EUR 11.0 billion. KONE has consistently been featured on Forbes list of...

  • Service repair manager

    1 month ago

    Singapore Kone México Full time

    KONE moves two billion people every day. As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2023, we had annual net sales of EUR 11.0 billion. KONE has consistently been featured on Forbes list of...

  • Aerospace Repair Logistics Coordinator

    4 weeks ago

    Singapore SOCIETE AIR FRANCE Full time

    SOCIETE AIR FRANCE seeks a skilled Aerospace Repair Logistics Coordinator to join our team in Singapore.Job Summary:The Aerospace Repair Logistics Coordinator will oversee the day-to-day operation of repair services administration and expediting work within the Material & Services branch in Singapore. This role is critical in managing turnaround times (TAT),...

  • Service repair manager

    1 month ago

    Singapore Kone México Full time

    KONE moves two billion people every day. As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2023, we had annual net sales of EUR 11.0 billion. KONE has consistently been featured on Forbes list of...

  • Executive sales coordinator

    3 weeks ago

    Singapore LYK REPAIR PTE. LTD. Full time

    Roles & ResponsibilitiesLyk Mobile Repair first started in 2014 in Singapore as a traditional mobile phone shop. As we delved deeperinto the industry, we realised that many consumers were having trouble finding a reliable place to get theirmobile devices fixed. Many clients seemed to be hesitant about sending their mobile devices to mobile phoneshops for...

  • Executive sales coordinator

    2 weeks ago

    Singapore LYK REPAIR PTE. LTD. Full time

    Roles & ResponsibilitiesLyk Mobile Repair first started in 2014 in Singapore as a traditional mobile phone shop. As we delved deeperinto the industry, we realised that many consumers were having trouble finding a reliable place to get theirmobile devices fixed. Many clients seemed to be hesitant about sending their mobile devices to mobile phoneshops for...

  • Customer Order Specialist

    3 weeks ago

    Singapore SATAIR PTE. LTD. Full time

    Roles & ResponsibilitiesJob ObjectivesFocal point for the ASPAC customers for material order related actions in the Material, Logistics and Suppliers organization. This is by being responsible for the order processing, administration and management of Material orders received from Airbus customers (airlines, maintenance and repair organizations (MROs) and...

  • Customer Order Specialist

    4 months ago

    Singapore SATAIR PTE. LTD. Full time

    Roles & ResponsibilitiesJob ObjectivesFocal point for the ASPAC customers for material order related actions in the Material, Logistics and Suppliers organization. This is by being responsible for the order processing, administration and management of Material orders received from Airbus customers (airlines, maintenance and repair organizations (MROs) and...

  • Repair tendering specialist

    1 month ago

    Singapore Kone México Full time

    Repair Tendering Specialist page is loaded Repair Tendering Specialist Locations: Singapore Time Type: Vollzeit Posted on: Vor 2 Tagen Job Requisition ID: R0643531 KONE moves two billion people every day. As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide, joined together...

  • Repair tendering specialist

    1 month ago

    Singapore Kone México Full time

    Repair Tendering Specialist page is loaded Repair Tendering Specialist Apply locations Singapore time type Full time posted on Posted 2 Days Ago job requisition id R0643531 KONE moves two billion people every day. As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined...

  • Repair tendering specialist

    1 month ago

    Singapore Kone México Full time

    Repair Tendering Specialist Postuler locations Singapore time type Temps plein posted on Offre publiée il y a 3 jours job requisition id R0643531 KONE moves two billion people every day. As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared...

  • Customer order representative aerospace

    4 weeks ago

    Singapore Adecco Full time

    Adecco is partnering with a MNC Construction Equipment Manufacturing they are seeking a Customer Order Representative to join their business!The Opportunity: Adecco is partnering with a German-Swiss MNC Equipment Manufacturer, and we are looking for a experienced Customer Order Representative (Aerospace | MRO) to join their business! Reporting to the...

  • Service Repair Manager

    4 weeks ago

    Singapore Kone Full time

    KONE moves two billion people every day. As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2023, we had annual net sales of EUR 11.0 billion. KONE has consistently been featured on Forbes list of...

  • Customer Order Representative

    4 weeks ago

    Singapore Adecco Personnel Pte Ltd. Full time

    Adecco is partnering with a MNC Construction Equipment Manufacturing they are seeking a Customer Order Representative to join their business!The Opportunity: Adecco is partnering with a German-Swiss MNC Equipment Manufacturer, and we are looking for an experienced Customer Order Representative (Aerospace | MRO)to join their business! Reporting to the...

  • Senior Repair Technician

    1 month ago

    Singapore RIMOWA SINGAPORE PTE. LTD. Full time

    Job DescriptionRIMOWA SINGAPORE PTE. LTD. is seeking a skilled Senior Repair Technician to join our team in Singapore.About the RoleThis is a fantastic opportunity for an experienced technician to take their skills to the next level and work with a leading brand in the luggage industry.Key Responsibilities:Repair and maintain high-quality suitcases,...