Telesales Specialist
3 weeks ago
In this role, you will be responsible for various aspects of Telesales activities.
Responsibilities:
- Generate sales via Telemarketing for products campaigns.
- Upsell and cross sell new services and solutions to existing customers.
- Handles renewals of customers licenses, subscriptions and support contracts.
- Provide quotations and proposals to new and existing customers enquiries.
- Data mining for specific group of targeted customers
- Make cold calls to potential customers.
- Tracking of renewal schedules, planning, forecast and reporting.
- Create strategies and actions to achieve high renewal rates and upsell motions.
- Building rapport and relationship with customers.
- Work together with marketing team for lead generation activities and follow up actions.
- General Administrative duties.
Requirement :
- Experience on renewal activities for IT companies will be advantages.
- Familiarity or experience with Microsoft 365 licensing will be advantages.
- Knowledge of business admin, marketing or IT will be advantages.
- Excellent interpersonal and communication skills with pleasant disposition.
- Ability to communicate well with customers via emails and telephone conversation.
- Positive thinking, and eager to learn attitude will be required.
- Aggresive sales and winning mindset. Be hungry and result oriented.
- Working knowledge in Microsoft Office Applications such as Excel, Word, Powerpoint.
- Able to work independently and with minimal supervision.
Tell employers what skills you have
Negotiation
Lead Generation
Licensing
Microsoft Office
Microsoft Excel
Verbal Communication
Telesales
Telemarketing
Cold Calling
Invoicing
Selling
Written Communication
Communication Skills
Pricing
Writing Skills
Customer Services
Able To Work Independently
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