Senior Operations
2 weeks ago
The Senior Operations Executive is fully accountable for the 360-recruitment process to include: development of their sales pipeline, forecasting and reports, through to business development, candidate sourcing/placement and client relationship management.
Duties & Responsibilities:
Client Management
· Identify new business opportunities and recruitment leads - utilising your network and market experience.
· Attend meetings and networking events, presenting the company’s capabilities and unique services to new and existing clients to enhance company profile and market presence.
· Offer consultative approach to the clients, understanding their challenges and providing solutions that are relevant, efficient, and meet the client’s specific needs.
· Develop subject matter expertise within the sector specific to your division through research, analysis, tracking and market mapping.
· Building strong relationships with existing and new clients using this to enhance and open up new areas of business prospects.
· Grow existing business by cross selling Connect Energy Services’ various service offerings to client’s current / other business units.
· Use sales calls/meetings to cross pollinate opportunities for your peers and increase a culture of collaboration.
· Understanding competitors’ activities in the market to aid in directional setting, brand, and sales strengthening.
· Effectively demonstrate “best practices” and promote brand awareness by proactively marketing and use of social media to enhance the business and your professional profile within your sector.
Candidate Management
· Source suitable candidates to match client’s requirements offered to work on.
· Create long lists of candidates specific to the key skills and competencies against each role.
· Pre-qualify candidates and gauge interest against requirements creating shortlists for client review.
· Format CVs to match company specification.
· Provide pre-screen write up for the client highlighting critical data match against requirements.
· Update candidate on Operations process and provide preparation material or interview instructions as an when required.
· Time sheet management; collation, quality control checks and management.
Assignment Support
• Crew Mobilisation
o Coordination with crew and vessel’s agent.
o Completion and arrangement of crew certification per vessel requirement; courses, medical / vaccinations etc.
o Preparation of crew air travel arrangement / land transportation and accommodation requirements.
o Preparation of Service Agreement / API / Cash Advances etc.
• Crew Demobilisation
o Coordination with crew and vessel’s agent.
o Preparation of crew air travel arrangement/land transportation.
Health & Safety
• It is a mandatory requirement of each member of the Crewing team to partake in the management of the 24- hour emergencies contact mobile phone. This is held for a period of 7 days on a rotational basis.
Other
· Effective allocation of work and task to consultants / resource consultant based on individual strengths / specialization to minimize opportunity cost and maximize ROI.
· Work closely with various departments in the company (Finance, Legal, Global Mobility, Business Development, Joint Venture Partner companies and management team).
· Ensure all recruitment processes are accurate, timely and meet data integrity requirement.
· Carry out duties and responsibilities in compliance with health and safety policy and statutory regulations.
· Meet and exceed KPIs and revenue targets.
· Effective time management, organization, and prioritisation to meet the needs and demands of your role.
· Communicate sales pipeline to Team Lead effectively and make accurate forecast reports.
· Aid in CV formatting duties for Team Lead as and when required to the needs of project demands.
· Mentoring less experienced team member.
Tell employers what skills you have
Negotiation
Able To Multitask
Microsoft Office
Microsoft Excel
Analytical Skills
Interpersonal Skills
Critical Thinking
Relationship Management
Networking
Time Management
Team Player
Able To Work Independently
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