Service Operations Director or Assistant Director or Senior Manager

2 weeks ago


Singapore GAIN CITY LOGISTICS PTE. LTD. Full time
Roles & Responsibilities

About the Role:

We are looking for an experienced and dedicated Service Operations Director to lead and oversee the service operations in Gain City Logistics. He/She shall ensure timely and accurate responds to feedback and take an active role in resolving any issues. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

  • Develop and implement service and logistics strategies that align with our business goals and customer needs
  • Lead and manage high-performing teams across service operations, logistics, and transportation
  • Foster a culture of customer-centricity, continuous improvement, and operational excellence
  • Drive process improvements, efficiency gains, and cost savings across the service and logistics value chain
  • Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure seamless execution and alignment
  • Analyse key performance metrics, identify areas for improvement, and implement data-driven solutions
  • Ensure compliance with regulatory requirements, industry standards, and company policies
  • Review workflow improvements to enhance efficiency and responsiveness
  • Establish performance metrics for customer representatives
  • Establish service level and requirements for the department
  • Develop and implement methods to record, assess, and analyse customer feedback

Requirements:

  • Minimum a bachelor's degree in Logistics and/or Supply Chain or equivalent
  • Has at least 10 years of management and customer service experience

Tell employers what skills you have

Coaching
Warehousing
Budgets
Leadership
Operational Excellence
Supply Chain
Service Level
Compliance
Project Management
Transportation
Accountability
Regulatory Requirements
Customer Service
Performance Management
Service Delivery
Customer Service Experience

  • Singapore LIONS BEFRIENDERS SERVICE ASSOCIATION (SINGAPORE) Full time

    At Lions Befrienders Service Association (Singapore), we are seeking a highly motivated and experienced Senior Operations Director to lead our Eldercare Centre. As the Centre Manager, you will be responsible for overseeing the daily operations of the centre and managing a team of staff to deliver high-quality services to seniors.The ideal candidate should...


  • Singapore INFINIX FACILITIES MANAGEMENT PTE. LTD. Full time

    Job Title: Senior Operations DirectorWe are seeking an experienced Senior Operations Director to join our team at INFINIX FACILITIES MANAGEMENT PTE. LTD.About the RoleThis is a critical leadership position that requires strategic thinking, exceptional communication skills, and the ability to drive business growth. As a Senior Operations Director, you will...


  • Singapore MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. Full time

    Job Title: Senior CMOS Technology DirectorWe are seeking a highly skilled CMOS Technology Director to join our team at Micron Semiconductor Asia Operations PTE. LTD.

  • Assistant director

    1 month ago


    Singapore Agency For Science, Technology And Research Full time

    As a research institute within the Agency for Science, Technology and Research (A*STAR), IME bridges the gap between academia and industry. Our mission is to accelerate innovation in advanced packaging, piezo MEMS, Si C, RF/mmwave Ga N, and photonics & sensors, and to develop talent and inspire in Singapore. We are looking for a highly skilled and...


  • Singapore R-LOGIC INTERNATIONAL PTE LTD Full time

    R-LOGIC INTERNATIONAL PTE LTD is seeking a highly skilled Service Operations Director to join our team. As a key member of our leadership group, you will be responsible for overseeing the daily operations of our service centre and ensuring that we provide exceptional customer service.Job DescriptionThe Service Operations Director will be responsible for...

  • Assistant Director

    3 weeks ago


    Singapore Agency for Science, Technology and Research (A*STAR) Full time

    Assistant Director / Senior Assistant Director, Research Grants Management, Research Office The Assistant Director / Senior Assistant Director plays a critical role in the functions of Research Grants Management (RGM), which includes the following: Establish critical operating systems and processes for the Director of Research (DOR) functions Establish...


  • Singapore Agency For Science, Technology And Research Full time

    Senior Manager/Assistant Director/Senior Assistant Director, SRTT CID, RAM Research Office We are recruiting a Senior Manager/ Assistant Director / Senior Assistant Director to join its multistakeholder team to manage and support the execution of A*STAR's Strategic Research and Translational Thrust (SRTT) as part of Central Initiative Directorate (CID)....

  • Assistant director

    2 weeks ago


    Singapore Agency For Science, Technology And Research Full time

    Assistant Director / Senior Assistant Director, HR Operations (3- year renewal contract) A*STAR Human Resource (HR) Division?s vision is to develop all staff to their fullest potential and to help them make meaningful contributions to the organisation and to Singapore. A*STAR HR aspires to provide valued HR services to attract, develop, motivate and retain...


  • Singapore TAN CHONG MOTOR SALES PTE LTD Full time

    Job Title: Senior Operations DirectorAn exciting opportunity has arisen for a highly motivated and experienced Senior Operations Director to join our dynamic team at TAN CHONG MOTOR SALES PTE LTD.


  • Singapore Agency For Science, Technology And Research Full time

    We are recruiting a Senior Manager/ Assistant Director / Senior Assistant Director to join its multistakeholder team to manage and support the execution of A*STAR's Strategic Research and Translational Thrust (SRTT) as part of Central Initiative Directorate (CID). The SRTT are major strategic programmes in priority areas identified by A*STAR for...


  • Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    OverviewWe are seeking a highly skilled and customer-focused Senior Electric Vehicle Service Director to lead our growing electric vehicle (EV) service department at Harmony New Energy Auto Service (Singapore) Pte. Ltd.


  • Singapore G4 STATION PTE. LTD. Full time

    Job DescriptionThe Senior Operations Director will oversee the day-to-day operations of a hostel, ensuring seamless and efficient service delivery to guests.


  • Singapore JJ & K MARINE PTE. LIMITED Full time

    Job Description:We are seeking a highly skilled Senior Operations Director to join our team at JJ & K MARINE PTE. LIMITED.Role Summary:The successful candidate will be responsible for overseeing all operations at the Shipyard, ensuring that they are conducted in an efficient and cost-effective manner.Key Responsibilities:Operational Oversight: The Senior...


  • Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    Job Title: Senior EV Technical DirectorWe are seeking an experienced and highly skilled Senior EV Technical Director to lead the technical team in the electric vehicle (EV) sector for Harmony New Energy Auto Service (Singapore) Pte. Ltd.


  • Singapore Agency for Science, Technology and Research (A*STAR) Full time

    Senior Assistant Director / Assistant Director / Manager / Senior Manager (Policy Directorate)JOB DESCRIPTION A*STAR directs and undertakes mission-oriented research to transform Singapore into a knowledge-based and innovation-driven economy. As the think-tank of A*STAR, the Planning and Policy Division (PPD) coordinates A*STAR's strategic planning and...


  • Singapore Singhealth Community Hospitals Full time

    About the RoleThe Operational Services Director at Singhealth Community Hospitals plays a pivotal role in ensuring smooth daily operations and business continuity across all relevant operating units. Reporting to the Senior Manager / Manager, Operations / Support Ops, this individual is responsible for planning and managing support ops services and emergency...


  • Singapore Loving Heart Multi-Service Centre Full time

    Company OverviewLoving Heart Multi-Service Centre is a charity dedicated to making a positive impact in the community. Our team is passionate about creating sustainable solutions that address the needs of our beneficiaries.Job DescriptionWe are seeking an experienced Senior Programme Director to join our leadership team. As Deputy Head, you will play a key...


  • Singapore 8I ENTERPRISES PTE. LTD. Full time

    Job Overview8I ENTERPRISES PTE. LTD. is seeking a seasoned professional to fill the role of Senior Healthcare Operations Director or Managing Director for Healthcare Services, depending on qualifications and experience. This leadership position will be based in Singapore & Malaysia, focusing on our healthcare and wellness business, specifically in the field...


  • Singapore Agency For Science, Technology And Research Full time

    Senior Assistant Director / Assistant Director / Manager / Senior Manager (Policy Directorate) JOB DESCRIPTION A*STAR directs and undertakes mission-oriented research to transform Singapore into a knowledge-based and innovation-driven economy. As the think-tank of A*STAR, the Planning and Policy Division (PPD) coordinates A*STAR's strategic planning and...


  • Singapore 58 RECRUITMENT PTE. LTD. Full time

    Job Title: Senior Salon Operations DirectorWe are seeking a highly skilled and experienced Senior Salon Operations Director to join our team at 58 RECRUITMENT PTE. LTD.Salary: SGD $6,500 - SGD 8,000 per month (estimated)About the RoleThe Senior Salon Operations Director will be responsible for overseeing the day-to-day operations of our salon, ensuring that...