Assistant Manager

4 weeks ago

Singapore NTU (Nanyang Technology University- MainOffice-HR) Full time
Established in 1992, the Wee Kim Wee School of Communicationand Information (WKWSCI) is the only full-fledged communicationschool in Singapore and is a world-class centre of excellence withan international faculty, state-of-the-art research laboratories,and global institutional affiliations.

We areseeking for an Assistant Manager / Senior Assistant Manager to joinour team. The successful candidate will play key roles in studentsupport & counselling, academic support & operations,student well-being & personal development, crisis management& emergency response, communication &advocacy.

The candidate will also provideessential services between the school, NTU's University WellbeingOffice's (UWO) satellite counsellor and other care needs.

The key responsibilities include:

Student Support &Counseling
  • Assist studentsin navigating life challenges, providing counselling and connectingthem to needed resources
  • Work withUndergraduate (UG) and Postgraduate (PG) student clubs to developand deliver workshops or training sessions on topics of interest tostudent body, such as stress management, resilience, timemanagement, and conflictresolution.


AcademicSupport &Operations
  • Assist withstudent advising and counselling as part of academic operations,providing support in navigating academic challenges (e.g. courseselection, academic performance, and time management), andsupporting students at risk of academicprobation.
  • Lead regular outreach to facultymembers to identify students who may require additional support anddevelop tailored plans for academicsuccess.
  • Work with the Academic team toidentify interpersonal internship readiness skills training orexposure. Assist in providing and/or organising neededworkshops.
  • Assist students during theProfessional Internship period and provide guidance and support tostudents navigating their internships, ensuring that they meet bothacademic and professional expectations.
  • Overseeapplication for Leave of Absence (LOA) and withdrawals,streamlining the process by reviewing cases and ensuring allnecessary follow-up actions are taken, including academiccounseling, emotional support, and guidance through the applicationprocess.


Well-being& PersonalDevelopment
  • Promote studentwell-being through developing outreach initiatives that supportmental, emotional, and physicalhealth.
  • Collaborate with the campus healthservices, wellness programs, and student organisations to promote abalanced lifestyle.
  • Organise and lead studentengagement events, programs, or activities that foster a sense ofcommunity and belonging among students with support from Events& Communications Team. This includes the UG and PG studentclubs (Graduate Student Club & The Students' Communication andInformation Club) and relevant ad hoc committees (Paparazzi, WeeVoand WeeCan initiatives).
  • Identify and initiateoutreach to students on semester-long exchange or overseasinternship to ensure well-being while overseas and to facilitatethe academic and interpersonal transition back to schoolenvironment.


CrisisManagement & EmergencyResponse
  • Serve as a point ofcontact during student crises (e.g., medical emergencies, personalloss, mental health concerns).
  • Provideimmediate support, coordinate with external agencies (e.g.,counselors, social workers), and ensure students are directed tothe appropriate care.
  • Maintain a confidentialand empathetic approach to sensitive studentmatters.


Communication& Advocacy
  • Be a keyadvocate for students, representing their needs and concerns tofaculty, staff, and administration.
  • Liaise asappropriate with student's designated Next of Kin, managingrelationships between all impactedparties.


DataManagement &Reporting
  • Maintain detailedrecords of student interactions, progress, and support providedwhile adhering to confidentialitystandards.
  • Analyse student feedback, surveys,and case data to assess the effectiveness of student care programsand services.
  • Prepare reports for seniormanagement on the health and well-being of the student body,identifying trends and areas forimprovement.


Collaborationwith CampusDepartments
  • Collaborate withUWO and their satellite counselor, other academic departments,student affairs, career services, housing, and other universityunits to ensure a coordinated and holistic approach to studentcare.
  • Participate in regular meetings withcross-functional teams to discuss student concerns, welfareinitiatives, and institutional supportstrategies.
  • Work with the Assistant ChairStudent Life to communicate and assist the student body to manageany changes in school, college or university levelpolicies.
  • Identify potential impact onschool-level policies that arise from other department initiativesor requirements, alert impacted school administrators, and whereappropriate, assist with developing and implementing needed changeswithin theschool.


Training& Development
  • Overseethe Freshmen Orientation Programme peer support training for GroupLeaders, expanding the program to engage Group Leaders and theirmentees throughout the first year atWKWSCI.
  • Provide training for faculty, staff,and student leaders on recognising signs of distress or emotionaldifficulties among students.
  • Support the PGprograms and directors in pedagogical training for PG students,developing and running workshops for PhD candidates on in-class andstudent management, and/or provide support for the MA programs onprofessional skills development.
  • Stay updatedon best practices in student care and support, attendingprofessional development opportunities asappropriate.


The keyrequirements include:
  • Minimum 5 yearsof work experience in counselling support or outreach, training,and coordinating across multiple units to provide support servicesto individuals.
  • Strong counselling andwell-being outreach skills.
  • Knowledge of thedifferent and diverse developmental and social needs between UG andPG students.
  • Good communication and writingskills, able to interact well withstakeholders.
  • Strong organisational andtime-management skills, able to plan and prioritise schedule andwork which may have competingdeadlines.
  • Proactive problem solver, adaptableto dynamic environments
  • Ability to evaluateexisting work processes, identify inefficiencies and develop areasfor improvement.
  • Knowledgeable ofconfidentiality rules around student care and able to manageconfidential information and records.
  • Empathytowards young adults and the unique challenges present in thisstage of life.
  • Passion for providing support tofaculty and students, with a strong servicefocus
  • Self-directed and motivated team player.Able to both work independently with minimal supervision andcollaborate with colleagues in a team-orientedenvironment.
  • Good sense of initiative andresponsibility with a positive workattitude
  • Meticulous, organised and has a strongwillingness to learn.


Weregret that only shortlisted candidates will benotified.

Hiring Institution: NTU

  • Fund Operations Manager

    2 weeks ago

    Singapore ADANSONIA FUND MANAGER PRIVATE LIMITED Full time

    Roles & ResponsibilitiesThe Company is a Capital Market Services Licence holder regulated by the Monetary Authority of Singapore.Responsibilities:• Work with CEO and manage the day to day operations of the company and funds (currently 2 Private Equity VCC's);• Act as a Representative of the Company;• Oversee and manage the ongoing compliance...

  • Assistant Manager/Manager

    2 weeks ago

    Singapore TRI-CAP CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesWe are recruiting for a growing Real Estate Logistics Fund with logistics/industrial portfolio in Southeast Asia.You will be primarily assisting with the overall management and operation of Fund(s) and ensure that the overall business, investment and operational strategies are met.These will include:Assist with the preparation of...

  • Assistant Manager

    4 weeks ago

    Singapore IGLOO COFFEE PTE. LTD. Full time

    Roles & ResponsibilitiesAssistant Manager Requirements: -You will lead and develop shop teams through inspiring practical management and coaching. You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance. Leading personally in the shops, and growing the shop's business...

  • Assistant Manager

    4 weeks ago

    Singapore IGLOO COFFEE PTE. LTD. Full time

    Roles & ResponsibilitiesAssistant Manager Requirements: - You will lead and develop shop teams through inspiring practical management and coaching. You'll manage and direct retail teams to build sustainable customer relationships and implement strategies for shops to improve sales performance. Leading personally in the shops, and growing the shop's...

  • assistant manager

    7 days ago

    Singapore CHUAN YANG JI MUTTON SOUP STEAMBOAT PTE. LTD. Full time

    Roles & ResponsibilitiesAssistant Store Manager Responsibilities:Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising. Coordinating, monitoring and reporting on daily operations. Recruiting, training and supervising employees. Managing employee schedules, conducting performance reviews...

  • Assistant Manager

    4 weeks ago

    Singapore ANDAZ SINGAPORE Full time

    Roles & ResponsibilitiesTo assist the Event Manager in ensuring that the events are managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times. Ensures that associates also provide excellent service to internal customers in other departments as appropriate. Handles all...

  • Assistant Manager

    2 weeks ago

    Singapore RESONAC ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities:• Manage all facets of Human Resources & Administration, including Recruitment & Selection, Employer's Branding, Compensation & Benefits, Employee Relations, Performance Management, Training and Development programs, Government‐HR related matters, Payroll Processing benefits with compliance to local regulatory...

  • Assistant Manager

    4 weeks ago

    Singapore IAT (SINGAPORE) TECHNOLOGY PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities:• Assist in establishing global logistics systems,including understanding logistics requirements in various countries, customs regulations, partner coordination; identify logistics providers, optimize delivery routes, monitor inventory, manage SKUs.• Assist in research, preparation, and initiation of global...

  • Assistant Manager

    4 weeks ago

    Singapore KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD. Full time

    Roles & ResponsibilitiesThe Assistant Manager (Research Quality Officer) will assist the Research Director to establish and promote a safe and high-quality research culture in KK Women's and Children's Hospital (KKH).Job Scope:Conduct audits and oversee the KKH Research Audit Framework. Conduct study monitoring (if any) and oversee the KKH Research...

  • Assistant Manager

    4 weeks ago

    Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    Roles & Responsibilities COMPANY DESCRIPTION The Salvation Army, Children and Youth Group - Gracehaven is a residential home for children and youths who require care, protection and rehabilitation due to risk behaviours and a lack of parental supervision.We aim to help children and youths reintegrate back into their family and society through an array...

  • Assistant Manager

    7 days ago

    Singapore CBM PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:• The responsibilities of the Assistant Building Manager shall include but not limited to the following:• Assist the Building Manager and ensure all the contractual obligations of the Service Agreements are fully complied with;• Oversee the daily operation and facilities maintenance of the Property etc.;• Any...

  • Assistant Manager

    4 weeks ago

    Singapore MULTI WEALTH (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewResponsible for assisting in the planning, execution, and delivery of development projects. The role involves coordinating project schedules, managing stakeholders, and ensuring timely and quality completion of projects within budget. Requires strong organizational and communication skills, with the ability to identify and...

  • Assistant Project Manager

    7 days ago

    Singapore SPECON CONTRACTOR PTE. LTD. Full time

    Roles & Responsibilities· Assists in planning, organizing and carrying out project management activities to ensure that assigned projects are executed in a smooth and effective manner to achieve and exceed the cost, quality, timelines and customer satisfaction objectives;· Assists to ensure that safety procedures are incorporated in all project management...

  • Assistant Project Manager

    7 days ago

    Singapore HAO HONG CONSTRUCTION PTE. LTD. Full time

    Roles & ResponsibilitiesAssists in planning, organizing and carrying out project management activities to ensure that assigned projects are executed in a smooth and effective manner to achieve and exceed the cost, quality, timelines and customer satisfaction objectives; Assists to ensure that safety procedures are incorporated in all project management...

  • Assistant Manager

    7 days ago

    Singapore SPANISH SPORTING VENTURES (ASIA) PTE. LTD. Full time

    Roles & ResponsibilitiesAbout UsThe Real Madrid Foundation Football & Basketball School in Singapore is dedicated to providing top-tier training and education to young athletes, emphasizing both sports excellence and personal development. As an Assistant Manager, you will play a pivotal role in supporting the school's operations, ensuring a seamless...

  • Assistant manager

    7 days ago

    Singapore POND TREASURE1 PTE. LTD. Full time

    Roles & ResponsibilitiesAssistant Manager Responsibilities:Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction...

  • Assistant IT Manager

    4 weeks ago

    Singapore PARADOX CLARKE QUAY PTE. LTD. Full time

    Roles & ResponsibilitiesThe main responsibilities and tasks of this position are listed as, but not limited to the following:Assist daily operations, maintenance, system, and phone support. Troubleshoot and provide technical support to users on hardware peripherals, software, networks, servers, and business applications. Provide installation,...

  • Assistant Manager

    4 weeks ago

    Singapore MANXIANG FOOD HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesThe Assistant Manager implements business plans relating to manpower control, handle and resolves conflicts tactfully. He/She has to perform stall-level support functions, including preparation of food, controlling quality of food served, customer service, scheduling, cashiering, loss prevention, maintenance and back office support....

  • Assistant Manager

    4 weeks ago

    Singapore LUMINARY SERVICE PTE. LTD. Full time

    Roles & Responsibilities-Provide leadership, guidance, and direction to team members, including setting expectations, assigning tasks, and monitoring performance. Support the professional development and growth of team members through coaching, training, and mentorship.-Assist in the day-to-day operations of the department or team, ensuring smooth workflow,...

  • Assistant Manager

    4 weeks ago

    Singapore LUMINARY SERVICE PTE. LTD. Full time

    Roles & Responsibilities-Provide leadership, guidance, and direction to team members, including setting expectations, assigning tasks, and monitoring performance. Support the professional development and growth of team members through coaching, training, and mentorship.-Assist in the day-to-day operations of the department or team, ensuring smooth workflow,...