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ICT Engineer

1 month ago

Singapore OBAYASHI SINGAPORE PRIVATE LIMITED Full time
Roles & Responsibilities

(A) Essential Job Functions:

The ICT Engineer is responsible for assisting in the implementation, maintenance, and troubleshooting of an organization's IT infrastructure. This role involves providing technical support, ensuring system stability, and supporting ICT-related projects.

  • Assist in the installation, configuration, and maintenance of hardware (servers, network devices, workstations, printers, etc.).
  • Provide first-level troubleshooting for IT systems, applications, and networks.
  • Support software installations, upgrades, and patches.
  • Assist in monitoring network performance and troubleshooting connectivity issues.
  • Support in configuring and maintaining firewalls, routers, and switches.
  • Assist in maintaining cybersecurity measures, including antivirus, access control, and backups.
  • Provide technical support to employees, resolving IT-related issues via phone, email, or in-person.
  • Assist in setting up and managing user accounts, permissions, and access rights.
  • Assist in managing servers, cloud systems, and IT assets.
  • Monitor system performance, identifying and resolving potential issues.
  • Perform basic scripting and automation tasks for IT operations.
  • Maintain IT documentation, including network diagrams, configurations, and troubleshooting steps.
  • Assist in generating reports on IT performance, incidents, and asset management.
  • Document and track IT issues using ticketing systems.
  • Support ICT team in implementing new IT projects and solutions.
  • Assist in IT infrastructure upgrades, migrations, and deployments.
  • Conduct research on emerging technologies and suggest improvements.


(B) Minimum Qualifications/ Job Experience:

  • Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 3 years of experience in IT support, system administration, or a related field.
  • Relevant certifications (e.g., CompTIA A+, CCNA, ITIL) are an advantage.
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs).
  • Familiarity with Windows operating systems and Active Directory.
  • Ability to diagnose and resolve hardware/software issues.
  • Strong problem-solving and analytical skills.
  • Good communication and teamwork abilities.
  • Willingness to learn and adapt to new technologies.









Tell employers what skills you have

Switches
A+
Troubleshooting
Analytical Skills
Hardware
CCNA
Active Directory
DHCP
Scripting
IT Operations
Ticketing Systems
Access Control
Windows Operating Systems
System Administration
Routers
Technical Support