Systems Applications Engineer, National Accounts
2 weeks ago
What you will do:
The Systems Applications Engineer, National Accounts will Provides sales support to the engineering and sales team. Conducts engineering design and processes and / or financial analysis during project development. Generates take-off plans and specifications. Develops and writes estimates or proposals. May call on potential customers as directed by sales managers.
How you will do it:
- Oversee the application engineering team, providing configuration, enhancement, and support for technical documentation and presentations to clients.
- Customize and introduce new features to Metasys software and in-house developed applications based on end-user requirements.
- Design and construct new applications tailored to meet customer specifications and needs.
- Guide application engineers in writing and executing tests on complex programming, troubleshooting issues as they arise, and supporting product launches.
- Provide technical support and troubleshoot application issues while performing tests on complex programming and assisting in product launches.
- Assist the application manager in process improvements to enhance productivity and efficiency.
- Collaborate with system integrators (SI) to monitor their performance with quality assurance/quality control checks and ensure completion sign-off.
- Manage vendor relationships, including scoping application services and reviewing deliverables.
- Collaborate as part of a design, engineering, and operations team.
- Knowledge of ACMV and controls associated with Johnson Controls Metasys will be advantageous.
- Deliver customer support by responding to technical queries with detailed analyses of building management systems, tooling costs, and design/process improvements to meet all customer needs.
- Collaborate with engineering, sales, and operations teams to understand standard fabrication techniques, composite materials, and customer demands to develop design details.
- Create and present technical engineering information based on customer proposals, including 3D representations of products and tooling.
- Prepare cost estimates by analyzing blueprints, customer documents, and consulting with engineers and technical personnel.
- Conduct conceptual designs of composite components and assemblies to support proposals.
- Generate accurate CAD models of components and assemblies.
- Develop detailed bills of materials for proposals.
What we look for:
- Bachelor's Degree in Engineering with a minimum of 5 years of relevant experience in Access, Intrusion, and Video Management systems
- Demonstrate strong verbal and written communication skills, including the ability to efficiently articulate technical subject matter
- Good communication skills, with an ability to express and understand complex technical concepts.
- Experience of working with globally distributed teams & matrixed environment
What we offer:
- Competitive salary in a MNC environment
- Comprehensive benefits package
- On the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
Tell employers what skills you have
Vendor Relationships
Listening Skills
Troubleshooting
Customer Support
3D
Good Communication Skills
Engineering Design
Technical Engineering
Consulting
Key Account Management
People Management Experience
CAD
Building Management Systems
Team Builder
Technical Support
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