Manager, Social

4 weeks ago

Singapore SEPHORA ASIA PTE. LTD. Full time
Roles & Responsibilities

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.


We are united by a common goal - to reimagine the future of beauty.

Sephora SEA’s omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, Philippines, Singapore, Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace).


The opportunity:


Manager, Social & Community Marketing (1-Year Contract)


Our Marketing organization aims to inspire and connect people through meaningful storytelling, always pushing the norms and boundaries, one person, one community at a time.

We are a strategic team of big thinkers and creatives who truly work interdependently to stimulate demand and driving traffic to our network. From developing marketing strategies, designing toolkits, connecting local consumer insights to our expertise and selection, planning our loyalty program, writing copy to building exciting in-store experience, we are constantly finding ways to remind beauty lovers why Sephora is extra-ordinary and cement our place as an authentic beauty expert.

As a Manager, Social & Community Marketing, you will be responsible for Community Engagement marketing (branded experiences connecting consumers, media and influencers to Sephora) that drives brand consideration and keeps Sephora competitive and beloved by clients.

Reporting to the Senior Manager, Brand & Communications, you will lead efforts across key pillars of marketing: Social & Influencers, Brand Partner Marketing, PR Events, Creative, as well as external partnerships (brand partners, event agencies etc.).


You will shine here if you enjoy...

  • Being a Community Marketing Strategist – Managing and developing community strategies to drive engagement and social share of voice across SEA and Oceania region
  • Managing and scaling current influencer programs including micro/ nano (Sephora employees) and mid-macro influencers (Sephora Squad program) in partnership with local marketing stakeholders
  • Managing external agencies to ensure delivery of on-time aligned content calendar plans with influencers and BAs in the program
  • Delivery of on-time aligned regional community toolkits for Sephora’s trend-led marketing campaigns
  • Being the custodian of our unique Sephora brand codes and expressions through community toolkit deployment
  • Championing our customers – always briefing content through the lens of our customers
  • Delivery of on-time post-mortem reports providing comprehensive performance and analysis for all influencer and BA led initiatives
  • Analyzing and reporting on Sephora’s Impact and Engagement Metrics across Owned & Earned social platforms via influencer marketing utilizing data from the Social Listening tool
  • Innovating new ways to improve and test and potentially scale new ideas / execution through key learnings across markets
  • Supporting as the key community contact for all brand partners, advising brands on how to win at Sephora from an influencer marketing POV to achieve mutually beneficial business objectives
  • Managing regional agencies and own and deploy allocated budget, overseeing invoice processing, and following up on vendor payments
  • Leading reciprocal partnerships cross-functionally in a highly matrixed organization: Marketing (Marketing Leadership team, Integrated Marketing, Creative, CRM & Loyalty & Customer Experience), Merchandising (including Visual merchandising), Retail operations, In country teams and Stratcom/GMs
  • Employing a strategic approach to process; organize and divvy up work effectively
  • Demonstrating our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative

We would love to hear from you if you are/have…

  • At least 5 years of professional experience in social media platforms and influencer marketing preferably within the retail, beauty industry
  • Prior experience working in PR events will be an added advantage
  • Strong project management and planning skills, with the ability to conceive strategy and drive execution in a fast-paced entrepreneurial environment
  • Innovative and creative – continually looking to demonstrate and drive improvement to improve commercial outcomes
  • Experience managing and working within an allocated budget
  • Experience working with cross functional partners or clients to meet their business needs
  • Ability to organize and manage multiple detail-oriented projects and to meet deadlines
  • Willingness to approach projects with a can-do attitude and create process where there isn’t one
  • Proficiency in Word, Excel and PowerPoint
  • Strong management skills
  • International exposure
  • Aligns the team in the mission and vision
  • Understands the importance of team culture and dynamics

While at Sephora, you’ll enjoy...

  • The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.
  • The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
  • The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there’s always room to explore. It’s in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.


Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.


Tell employers what skills you have

Creative
Communication
PR events
Management Skills
Social Media Strategy
Social Media
Influencer Marketing
Cross Functional Relationships
Project Management
Beauty Industry

  • Social Media Strategist

    12 hours ago

    Singapore We Are Social Full time

    About the RoleWe Are Social is a globally recognized socially-led creative agency with unparalleled expertise in social media. Our team of over 1300 professionals across 19 offices spanning four continents works tirelessly to deliver world-class creative campaigns and strategies based on social insights for forward-thinking brands.As a Content Creation...

  • Senior Social Worker

    40 minutes ago

    Singapore Sathya Sai Social Service (Singapore) Full time

    **Requirements**: - Degree in Social Work - Willing to comply with the Standard Operating Procedure when discharging duties - Willing to perform shift work in accordance with the Duty Roster - 3 years of direct practice, 1 year of supervisory role **Responsibility Advanced clinical, supervisory, and administrative responsibilities include: - Provide...

  • Principal Social Worker

    34 minutes ago

    Singapore Ministry Of Social And Family Development Full time

    **What the role is** - The Office of the Director-General of Social Welfare (ODGSW) seeks to ensure that vulnerable groups such as children, women, elderly and the destitute are protected from harm. **What you will be working on** - PSW undertakes a strategic role in identifying emerging trends and highlighting policy and operational implications; reviewing...

  • Brand Experience Manager

    12 hours ago

    Singapore We Are Social Full time

    About the TeamWe Are Social's Planning team is a dynamic and collaborative group of professionals who work together to develop and implement social media strategies for our clients. As a Brand Experience Manager, you will be responsible for managing social media properties such as Facebook, Twitter, LinkedIn, Instagram, YouTube, and TikTok on a...

  • Social Media Manager

    34 minutes ago

    Singapore VE AESTHETIC PTE. LTD. Full time

    **Responsibilities - Manage social media accounts, including Facebook, Instagram, XiaoHongShu and Wechat - Identify social media trends and create digital marketing content to drive traffic and engagement - Develop social media content and strategies to increase followers and maintain social media accounts - End to end ideation and execution of social media...

  • Social Media Manager

    11 hours ago

    Singapore Amway Full time

    About the Role:As a Social Media Manager at Amway, you will play a key role in shaping our social media presence and driving business results through creative and effective content strategies.Key Responsibilities:Develop and execute comprehensive social media plans to increase brand awareness and engagement.Manage and optimize social media campaigns across...

  • Social Media Manager

    21 minutes ago

    Singapore REDHILL Full time

    We are a dynamic, collaborative and extremely talented bunch of storytellers in 18 countries across the globe. Headquartered in Singapore, we are committed to creating the best for our customers, giving the best to our employees, and impacting the best in our societies. We are looking for people who strive to raise the bar and give it their best! Our team...

  • Social Media Manager

    32 minutes ago

    Singapore Vintedge Pte Ltd Full time

    **Job Objectives** You will be responsible for leading the development and implementation of social media strategy, with a focus on driving audience engagement and growth across social media channels which include but are not limited to Instagram, Facebook and TikTok for our clients. **Roles and Responsibilities** - Develop and implement a comprehensive...

  • Junior Content Strategist

    32 minutes ago

    Singapore We Are Social Full time

    We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1100 people in 17 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. **Key responsibilities**: - Assist...

  • Social Media Manager

    13 hours ago

    Singapore Maker Lab Full time

    3 weeks ago Be among the first 25 applicants Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab's cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing...

  • Social Media Manager

    4 weeks ago

    Singapore STRATGEIST PTE. LTD. Full time

    Roles & ResponsibilitiesSocial Media ManagerJOB DESCRIPTIONThe Social Media Manager will be responsible for managing and implementing digital transformation strategies aligned with our clients' business goals. This person will be the primary point of contact with clients and will be responsible for their projects. He/She will need to foster a strong working...

  • Social Media Manager

    2 weeks ago

    Singapore AMBITION GROUP SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesSocial Media Strategy & Management: Develop and implement a comprehensive social media strategy across various social media platforms, primarily Linkedin, Instagram, Facebook, etc Oversee daily social media operations, ensuring consistency in messaging and brand voice. Monitor performance metrics and optimize content to enhance...

  • Content Strategist

    52 minutes ago

    Central Singapore We Are Social Full time

    We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. **Key responsibilities**: - Assist...

  • Social Media Manager

    4 weeks ago

    Singapore STRATGEIST PTE. LTD. Full time

    Roles & ResponsibilitiesSocial Media ManagerJOB DESCRIPTIONThe Social Media Manager will be responsible for managing and implementing digital transformation strategies aligned with our clients' business goals. This person will be the primary point of contact with clients and will be responsible for their projects. He/She will need to foster a strong working...

  • Content Strategist

    13 hours ago

    Singapore We Are Social Full time

    We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. Key Responsibilities: Assist the...

  • Social Media Manager

    1 week ago

    Singapore AMBITION GROUP SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesGreat place to grow and learn Flexible working arrangement Central work locationOur client, a professional association dedicated to promoting and advancing the practice of risk management, is hiring a Social Media Manager to elevate their digital presence and engagement across multiple platforms. In this role, you will manage social...

  • Content Creation Specialist

    12 hours ago

    Singapore We Are Social Full time

    About the JobThe role of a Social Media Strategist at We Are Social involves developing and implementing social media strategies for our clients. As a key member of our Planning team, you will work closely with the team to develop strategic proposals through social monitoring, competitor auditing, and best-in-class social media practices.You will also be...

  • Digital Marketing Lead

    12 hours ago

    Singapore We Are Social Full time

    About the CompanyWe Are Social is a global socially-led creative agency with unrivaled social media expertise. Our team of over 1300 professionals across 19 offices spanning four continents works tirelessly to deliver world-class creative campaigns and strategies based on social insights for forward-thinking brands.As a Digital Marketing Lead, you will be...

  • Manager/senior Manager, Membership

    29 minutes ago

    Singapore NCS National Council of Social Service Full time

    Grow an impactful social service sector that achieves our vision of dignified lives. This is done through engaging member organisations and enablers in the ecosystem to plan, develop and harness the capabilities and capacity of the social service agencies in meeting current and emerging/unmet needs in the sector. **Key Responsibilities and...

  • Social Media Manager

    13 hours ago

    Singapore BTSE Holdings Limited Full time

    Join to apply for the Social Media Manager role at BTSE . About BTSE BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered...