Call Centre Agents

Roles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...

Roles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...

Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...

Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...

Roles & ResponsibilitiesJOB PURPOSEThe HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments,...

Roles & ResponsibilitiesJOB PURPOSEThe HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments,...

Roles & ResponsibilitiesResponsibilities: Handle customer service hotline and provide first level of support Provide quality customer service transactions. Listen, probe and question in order to clarify and understand customer needs Gather client and partner feedback to enhance customer experience Any other ad-hoc tasks assignedRequirements: O Level...

Roles & ResponsibilitiesResponsibilities: Handle customer service hotline and provide first level of support Provide quality customer service transactions. Listen, probe and question in order to clarify and understand customer needs Gather client and partner feedback to enhance customer experience Any other ad-hoc tasks assignedRequirements: O Level...

Roles & ResponsibilitiesOverview :5 work's day ( 4 Weekdays + 1 Weekend)Attractive Basic + Shift AllowanceJob Description:Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers' needs and provide appropriate...

Roles & Responsibilities Position: Outbound Call Agent (Call Centre) x 3 Industry: Outsourcing Services for Medical Industry & Hospitals Basic Salary: $ 2,000 - $ 2,800 + Bonus (Based on Experience) Working Hours: Monday - Friday (9am - 6pm) Location: Bukit Merah / Tiong Bahru / Redhill, SingaporeResponsibilities: Handling inbound calls on payment...

Roles & ResponsibilitiesJob Details:Working days: Mon - Fri (office hours) Work location: Clarke Quay / Novena (work in office) Salary: UP to $3,300 per month Contract duration: till Dec 2025 (Renewable depending on performance and project) Able to start work immediately or within 1 month notice periodResponsibilities:Conduct outbound calls & site visit...

Roles & ResponsibilitiesShift Timings (Choose One Shift Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week / 42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or...

Roles & ResponsibilitiesRoles & Responsibilities Handle customer inquiries, complaints, suggestions, and commendations received via phone Establish good relationships with customers through high-quality service, provide reasonable solutions to customers, and improve service quality and satisfaction Pay attention to customer needs, promptly provide...

Roles & ResponsibilitiesDuration: 6 months (To Start 3rd March) Salary: $13/ hr Working Hours: 5 days office hours Location: Ubi Job Scope: - Act as the first point of contact for the customers- Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction- Provide satisfactory...

Roles & ResponsibilitiesThe Opportunity Adecco is partnering with Business Care| Customer Service Focus: Communicating with customers through various channels. Office Location:East/ West Starts off as a 6 months contract with possibility for conversion Operating hours: 8.30am - 8.30pm (8 hour shift) 1 weekend off and 1 weekday offThe Talent Min....

Roles & ResponsibilitiesThe Opportunity Adecco is partnering with Business Care| Customer Service Focus: Communicating with customers through various channels. Office Location:East/ West Starts off as a 6 months contract with possibility for conversion Operating hours: 8.30am - 8.30pm (8 hour shift) 1 weekend off and 1 weekday offThe Talent Min....

Roles & ResponsibilitiesOutbound Call Agent (Call Centre)Salary: $ 2000 - $ 2800 Working Hours: Monday - Friday (9am - 6pm)Location: Bukit Merah CentralResponsibilities: Handling inbound calls on payment related to hospital bills Making outbound calls to follow up on payment related to hospital bills Receivables management General customer service duties...

Roles & ResponsibilitiesManage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information Identify and escalate cases to senior colleagues Conduct administrative tasks and ensure client needs are followed through Any other duties assigned from time to...

Roles & ResponsibilitiesReports to Contact Centre Team LeadHandle customer service hotline and provide first level of supports from OMNI ChannelsResolve customer queries efficiently and escalate problems/issues promptly.Follow Standard operating procedures closely.Work as a team and ensure that the contact centre service level is metDiploma / NITEC / GCE 'O'...

Roles & ResponsibilitiesBenefits: Basic Salary up to $2,500 with yearly increment based on performance. 5.5 days (Alternate Saturday), Monday to Thursday (9am to 7pm or 10am to 8pm) depending on roster | Friday (9am to 6pm) Entitled for $50 shift allowance upon completion of working timing on 10am to 8pm for two weeks Paid sick leave Training &...