Floor Supervisor
3 weeks ago
Job Summary:
We are seeking an experienced Floor Supervisor to oversee daily operations and ensure exceptional customer service. The ideal candidate will lead the floor staff, manage workflow, and maintain a positive and efficient work environment.
Key Responsibilities:· Staff Management: Supervise and coordinate floor staff to ensure smooth operations.
· Customer Service: Ensure customers receive prompt and courteous service at all times.
· Training: Train new employees and provide ongoing coaching to team members.
· Problem-Solving: Address and resolve any customer complaints or operational issues.
· Inventory Oversight: Monitor stock levels and coordinate with management for replenishment.
· Compliance: Ensure all staff adhere to company policies and safety regulations.
· Scheduling: Assist in creating staff schedules and managing shift coverage.
· Reporting: Provide regular updates to management on floor activities and staff performance.
Qualifications:· Previous experience in a supervisory role, preferably in [industry, e.g., hospitality, retail].
· Strong leadership and communication skills.
· Ability to multitask and work under pressure.
· Excellent problem-solving abilities.
· Flexibility to work various shifts, including evenings and weekends.
· Positive attitude and team-oriented mindset.
Tell employers what skills you have
Coaching
Ability to Multitask
Excellent Communication Skills
Leadership
Restaurants
Inventory
Exceptional Customer Service
Sanitation
Compliance
Teamoriented
Train New Employees
Customer Service
Staff Management
Scheduling
Hospitality
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