IT Application Lead
3 weeks ago
The IT Application Lead will be responsible for the successful execution of IT projects and day-to-day application support.
Job Description
1) Application Development, Deployment and Support
- Support the development of existing or new application using SDLC (System Development Life Cycle) best practices.
- Work with Internal and external resources on project and enhancement deployment to testing and production environment.
- Support day-to-day application support, escalation, reporting, documentation and apply preventive measures.
2) Project Management
- Collaborate with the Head of IT and relevant stakeholders to define project scope, objectives, and deliverables.
- Monitor project progress and ensure that projects are completed on time and within scope.
- Maintain project documentation, including status reports, risk assessments and change requests.
- Coordinate project meetings with stakeholders, prepare agendas, and document meeting minutes.
3) Business Analysis: Stakeholder Collaboration & Technology Solutions Alignment
- Work closely with stakeholders to understand business needs and requirements and translate them into technical specifications.
- Assist in the evaluation and selection of technology solutions that align with business goals.
4) Communication and Collaboration
- Work in close cooperation with cross functional and external stakeholders ensuring effective and timely communication.
- Provide regular updates to the Head of IT and other relevant stakeholders.
5) Quality Assurance
- Oversee and manage quality assurance processes conducted by external vendors.
- Ensure that IT solutions meet the defined requirements and quality standards.
Experience & Qualification
- Diploma in Information Technology, Computer Science or equivalent
Pre-requisites
- At least 5 years of relevant work experience in IT Application development and support.
- Effective communication and stakeholder management
- Proficiency in IT application development using programming languages, with a preference for PHP, Java, JavaScript, Node.js, Python, .Net or C#.
- Strong understanding of SQL (Structured Query Language) and the ability to write and optimize SQL queries.
- Experience with both on-premise and cloud technologies, particularly AWS.
- Advanced Excel skills, including the use of VBA and macros for automation.
- Familiarity with Power BI and Power Automate for data visualization and process automation.
- Knowledge of system integration technologies such as APIs and file-based SFTP.
- Strong troubleshooting and problem-solving skills to effectively address technical issues.
- Excellent documentation skills, including the ability to create detailed project and technical documentation.
- Expertise in gathering and documenting both business and technical requirements for IT projects.
- Understanding of quality assurance and testing principles, including creating and executing test plans.
- Awareness of cybersecurity best practices and the importance of safeguarding data and systems.
Good to have experience:
- Familiar with eCommerce such as Shopify and relevant Shopify App is highly desirable.
- Previous experience with application such as HubSpot, Aircall, MS Dynamic Business Central, Inventory Management System, ERP, Artificial Intelligence, POS, RFID is highly desirable.
- Previous experience in retail industry especially in retail jewellery.
- Exposure to Project management tools such as Microsoft Project or Jira.
Tell employers what skills you have
PHP
AWS
JavaScript
Information Technology
MS Dynamics
Security Management
SQL
Vendor Management
Project Management
API
Programming
Network Security
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