Host & Service Executive
3 weeks ago
Description
Host & Service Executive
Responsibilities:
- Ensure every customer feels welcome to the place.
- Interact and engage with guests and assist guests with their requests.
- Keeping track of reservations, ensuring tables are available, and managing the waitlist when
necessary.
- Communicating with servers, kitchen staff, and managers to ensure smooth service and efficient
table turnover.
- Provide excellent and friendly service to customers.
- Able to handle customer complaints and provide immediate customer recovery to retain
customer satisfaction.
- Ensure accurate and professional delivery of food and beverages.
- Taking orders and processing payments.
- Any other duties as assigned by Management.
What's Needed:
-Excellent attitude and good interpersonal skills
-Maintain high standards of appearance, cleanliness of uniform and personal hygiene always.
-Clear verbal communication abilities are needed to interact with customers, management and
chefs.
-Have the ability to multi task and effectively react to changing guest needs
-Ensure timely seating, assist with order deliveries, and help with efficient table turnover.
Tell employers what skills you have
Front Office
Preventive Maintenance
Microsoft Office
Microsoft Excel
Verbal Communication
Derivatives
Advertising
Lighting
Interpersonal Skills
Workplace Safety
Property
Payroll
Customer Satisfaction
Customer Service
Turnover
Workplace Safety and Health
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