Coordinating Nurse

4 weeks ago

Singapore INTERNATIONAL SOS SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

This role will require close interface and regular communication with TRICARE, our client, and with their beneficiaries who are enrolled in each region. The TRICARE Nurse will be responsible for the delivery of professional and effective medical assistance services for TRICARE beneficiaries in compliance with TRICARE guidelines and TOP Contract specifications and expectations, maintaining International SOS highest standards of excellence within the respective contact centres.


Job Responsibilities

· Responsibility for medical due diligence and case direction with respect to designated medical assistance cases across the TRICARE platforms (i.e. incoming calls, inpatients, high priority cases, policy reviews).

· Responsibility for designated medically related tasks on all medical assistance cases across the TRICARE platforms (i.e. incoming calls, inpatients, high priority cases, policy reviews).

· Assessment of each designated case with respect to its medical elements and provide direction in order to facilitate medical due diligence and render the appropriate assistance.

· Provide medically driven case direction during the daily morning handover (Transmission) process.

· Determine the frequency/intensity of medical contacts and communication with Treating Doctors, patients, family members and associated TRICARE personnel

· Provide medical input toward the planning and progress of operational issues relating to medical case management.

· Liaise with medical and operational staff to facilitate the efficient management and direction of case work.

· Receive and assess all medically related calls received from clients and beneficiaries and collect logistical, medical and collateral histories pertaining to the medical event/incident.

· Provide telephonic medical assessment of beneficiaries in our region, refer to appropriate care and monitor the appropriateness of the treatment being received.

· Sourcing medical referrals so that beneficiaries are referred to appropriate levels of care and the appropriate medical provider is selected.

· Liaise with medical professionals for beneficiaries treated or hospitalised to ensure accurate medical assessment and information is obtained in a time bound manner.

· Promote and reinforce the need for evidence-based medical decision making and advice with clear documentation of the information and source.

· Review of the medical treatment received or recommended to beneficiaries to ensure it is medically appropriate, authorise cover and issue authorization under the TRICARE policy.

· Ensure that all medical information released upholds all consent and confidentiality rules as per HIPPA requirements.

· Focus on quality of service delivery to ensure that the highest possible levels are achieved for both the beneficiary and the client.

· Engage complaints in a professional manner, resolving them wherever possible or referring them to the appropriate department or your line manager.

· Assess the medical and logistical aspects of medical evacuations and repatriation, including, but not limited to, the assessment of the necessity of an evacuation and the means by which it should take place.

· Ensure a high level of professionalism at all times when dealing with beneficiaries, colleagues and TRICARE.

· Support medical management and TRICARE learning and development teams with the training of TRICARE staff as a buddy or mentor.

· Recognise limitations and areas of self-development through reflection.


Job Requirements

  • Experience in acute care (ICU/ED) and/or primary care, Medical/Surgical, Maritime medical experience,
  • Previous telephone triage experience desirable
  • Previous experience in Clinical Case Management desirable, not essential
  • Registered General Nurse Active Registration/License (SNB License)
  • BCLS certification
  • Broad medical knowledge with clinical experience and critical thinking skillset
  • Computer literacy skills with experience in Word, Outlook Excel and Adobe (PDF)
  • Excellent customer service skills.

Tell employers what skills you have

Customer Service Skills
Outlook
Referrals
Due Diligence
Treatment
Critical Thinking
Authorization
Excel
Case Management
Decision Making
Sourcing
Transmission
Computer Literacy
Telephone Triage
Service Delivery
Acute Care

  • Research Nurse Coordinator

    5 days ago

    Singapore Recruit Express Pte Ltd Full time

    Role SummaryThe Research Nurse Coordinator is responsible for coordinating research activities and providing support to the research team. Key tasks include screening patients for suitability, conducting phlebotomy and venepuncture when required, and assisting with data collection and documentation. This role requires strong communication skills and...

  • Nurse

    4 weeks ago

    Singapore PMG PL PTE. LTD. Full time

    Roles & ResponsibilitiesOur Nurse will be responsible for coordinating, directing, and evaluating of patients' care and treatment to ensure best clinical outcome and excellent premium patient's care.Job Responsibilities:Enforce compliance to clinical standards of care and professional code of conduct Facilitate clinical faculty development to support...

  • Nurse

    4 weeks ago

    Singapore PHOENIX MEDICAL GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesOur Nurse will be responsible for coordinating, directing, and evaluating of patients' care and treatment to ensure best clinical outcome and excellent premium patient's care.Job Responsibilities:Enforce compliance to clinical standards of care and professional code of conduct Facilitate clinical faculty development to support...

  • Nurse

    4 weeks ago

    Singapore PMG PL PTE. LTD. Full time

    Roles & ResponsibilitiesOur Nurse will be responsible for coordinating, directing, and evaluating of patients’ care and treatment to ensure best clinical outcome and excellent premium patient’s care.Job Responsibilities: Enforce compliance to clinical standards of care and professional code of conduct Facilitate clinical faculty development to support...

  • Nurse

    4 weeks ago

    Singapore PHOENIX MEDICAL GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesOur Nurse will be responsible for coordinating, directing, and evaluating of patients’ care and treatment to ensure best clinical outcome and excellent premium patient’s care.Job Responsibilities: Enforce compliance to clinical standards of care and professional code of conduct Facilitate clinical faculty development to support...

  • Staff Nurse/Enrolled Nurse

    4 weeks ago

    Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesJob Scope· Make professional judgments and decisions based on observation and knowledge in rendering nursing care to the residents· Documents changes/updates based on observation· Ensure safe custody and proper record of controlled drugs and equipment every shift· Ensure that medications are administered safely according to '5...

  • Nursing Home Nurse #HVN

    4 weeks ago

    Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesJob Scope· Make professional judgments and decisions based on observation and knowledge in rendering nursing care to the residents· Documents changes/updates based on observation· Ensure safe custody and proper record of controlled drugs and equipment every shift· Ensure that medications are administered safely according to '5...

  • Nursing Home Nurse #HVN

    4 weeks ago

    Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesJob Scope· Make professional judgments and decisions based on observation and knowledge in rendering nursing care to the residents· Documents changes/updates based on observation· Ensure safe custody and proper record of controlled drugs and equipment every shift· Ensure that medications are administered safely according to ‘5...

  • Nurse Manager

    4 weeks ago

    Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesPerform, supervise and evaluate clinical nursing activities. Maintain and improve clinical nursing standards and quality. Orientate, supervise and evaluate clinical practice of Enrolled Nurses and care staff as and when assigned. Coordinate total client care with all members from Nursing as well as other departments in delivering...

  • Staff Nurse

    4 weeks ago

    Singapore SINGAPORE GENERAL HOSPITAL PTE LTD Full time

    Roles & ResponsibilitiesJob DescriptionYou will provide nursing care and patient education for an assigned group of patients and organise patient-related activities in a multifaceted environment through care coordination, management and evaluation. This includes providing guidance and direction to junior nurses so as to provide optimal care that meets...

  • Nurse Manager

    4 weeks ago

    Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Clinical Knowledge: Solid understanding of nursing practices, patient care standards, and healthcare regulations. Patient Care Coordination: Ensuring that patients receive appropriate and timely care, addressing any concerns that arise during treatment. Staff Management: Hiring, training, and supervising nursing...

  • Assistant Nurse Educator/ Nurse Educator

    1 week ago

    Singapore MINMED GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesAssistant Nurse Educator/ Nurse EducatorAn ideal Assistant/ Nurse Educator will take on the role of Master Trainer, overseeing the designing, reviewing, and enhancing of nursing training materials. He/ she will coordinate and implement training programs to equip nurses with the required and relevant skills needed to deliver...

  • Enrolled Nurse

    1 week ago

    Singapore THE LENTOR RESIDENCE PTE LTD Full time

    Roles & ResponsibilitiesDuties and ResponsibilitiesAssist Staff Nurse (SN) in delivering nursing care to the residents and maintaining a safe and clean environment in the nursing home.Care DeliveryProvide quality nursing care with compliance to approved standards of nursing practices. Assist SN in new admission assessment and orientation. Carry out nursing...

  • Locum Nurses

    3 days ago

    Singapore Recruit Express Pte Ltd Full time

    Job Summary We are seeking a skilled and compassionate nursing professional to join our team. The ideal candidate will have prior experience in nursing, be certified in SNB and BCLS, and possess excellent communication skills. Key Responsibilities Screen patients to assess their medical needs and develop effective care plans. Perform designated procedures...

  • Registered Nurse

    4 weeks ago

    Singapore PMG HV PTE. LTD. Full time

    Roles & ResponsibilitiesOur Nurse will be responsible for coordinating, directing, and evaluating of patients’ care and treatment to ensure best clinical outcome and excellent premium patient’s care.Job Responsibilities: Enforce compliance to clinical standards of care and professional code of conduct Facilitate clinical faculty development to support...

  • Registered Nurse

    4 weeks ago

    Singapore PMG HV PTE. LTD. Full time

    Roles & ResponsibilitiesOur Nurse will be responsible for coordinating, directing, and evaluating of patients' care and treatment to ensure best clinical outcome and excellent premium patient's care.Job Responsibilities:Enforce compliance to clinical standards of care and professional code of conduct Facilitate clinical faculty development to support...

  • Staff Nurse

    7 days ago

    Singapore PMGPO PTE. LTD. Full time

    Roles & ResponsibilitiesOur Staff Nurse will be responsible for coordinating, directing, and evaluating of patients' care and treatment to ensure best clinical outcome and excellent premium patient's care.Job Responsibilities:-Enforce compliance to clinical standards of care and professional code of conduct-Facilitate clinical faculty development to support...

  • Enrolled Nurse

    1 week ago

    Singapore Metta Welfare Association Full time

    Roles & Responsibilities Location: Metta Home for the Disabled Shift Hours: AM Shift: 7:00 AM – 3:00 PM PM Shift: 1:00 PM – 9:00 PMMake a Difference Every DayAt Metta Home for the Disabled, we are committed to enhancing the well-being of adults with intellectual disabilities. We provide a safe, caring, and inclusive environment, empowering individuals...

  • Registered Nurse

    1 week ago

    Singapore Presbyterian Community Services Full time

    Roles & ResponsibilitiesAs a Staff Nurse, you will play a central role in providing a high standard of nursing care to residents and their family members.DUTIES & RESPONSIBILITIESComplies with approved standards of nursing practices Responsible for assessing the needs and delivery of quality geriatric / dementia nursing care to clients Perform...

  • Staff Nurse

    1 week ago

    Singapore SATA COMMHEALTH Full time

    Roles & ResponsibilitiesRoles and Responsibilities Assist the nursing team in providing personalised, specialised and cost-effective care. Monitor and report patients' conditions and progress to senior members of the nursing team. Notify senior members of the nursing team of all unusual observations and/or happenings. Assist in the execution of discharge...