Assistant Branch Manager
3 weeks ago
Responsibilities
· Responsible for ensuring smooth daily operation of the school
· Able to work with other departments to understand operations of the company and ensure seamless customer experience
· Drive enrolment, retention and conversion numbers in assigned branch
· Ensure the branch delivers exceptional customer service, addressing customers’ concerns and queries promptly
· Build rapport with students and parents to facilitate open communication and trust
· Sales of books/music instruments and inventory management
· Statistical compilations - payment backlog, sales and fees revenue, student intake/drop out, etc
Requirements
· Possess at least a Diploma or Bachelor’s degree in any discipline
· Proficiency in MS Office including MS Excel
· Good team player, able to work with minimal supervision
· Excellent communication and interpersonal skills, strong organisational and time management abilities, and attention to detail
· Able to work at “retail hours” and both weekends
Work Location : Punggol Central
This position is also available in other branches. Please submit your resume if you are interested.
Tell employers what skills you have
Interpersonal Skills
Critical Thinking
MS Office
Inventory Management
Adaptability
Attention to Detail
Time Management
Patience
Team Player
Customer Service
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