Client Onboarding Analyst

2 days ago

Singapore HUDSON RPO (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Join our newly established Client Operations function of the Commodities and Global Markets group, where you will be utilising your Know Your Customer (KYC) and stakeholder engagement experience. You will be part of a global, high performing and accountable team, providing continuous support for relationship managers around the globe, but specifically for Asia-based sales staff.


At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.


What role will you play?

As a dedicated business partner, you will provide concierge style support to the group's relationship managers and clients to execute effective and efficient Client Lifecycle Management (CLM) processes. Additionally, you will ensure effective governance, controls and oversight to service KYC obligations for clients.


You will be required to rapidly build and maintain credible relationships with business, clients, operations and risk stakeholders and be client centric in all that you do.


What you offer

  • 2 years of KYC/CLM experience in a financial services or consulting environment with business and client stakeholders
  • Knowledge of onboarding policies and jurisdictional relevant collection and verification practices
  • Strong attention to detail and organisational skills
  • Effective verbal and written communication skills with the ability to adapt communication style to suit different audiences.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.


About Commodities and Global Markets

In Commodities and Global Markets you will be part of a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to a diverse client base.


Benefits

Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

  • Hybrid and flexible working arrangements
  • One wellbeing leave day per year
  • Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
  • Paid volunteer leave and donation matching
  • Other benefits to support your physical, mental and financial wellbeing
  • Access a wide range of learning and development opportunities

Our commitment to diversity, equity and inclusion

We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.


If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.


Tell employers what skills you have

Designer
Strong Attention To Detail
HTML
PRINCE2
Market Access
Customer Success
Stakeholder Engagement
Wellbeing
Consulting
Business Analyst
KYC
Direct Marketing
Marketing Analytics
Adobe Photoshop

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