Admin Support Executive
3 weeks ago
- Working days: 5 days (Mon-Fri, 9am-630pm)
- Location: Sin Ming
- Basic: $1,600 - $2,100 + Variable Bonus
Job Requirement:
- Bachelor’s degree or Diploma in Business Administration, Event Management, Education, or related fields is preferred.
- Experience in school administration management and/or educational program management is an advantage.
- Willingness to travel internationally to support our global partners and events once a year.
Job Scope:
Competition Supports
- Coordinate with internal and external stakeholders to support all aspects of competitions, from venue management to program scheduling and participant engagement. Plan, design, and produce events while managing all project delivery elements within time limits.
- Identify and support the Singapore students/schools/parents needs and ensure customer satisfaction.
- Ensure smooth operations of Singapore competitions with the candidates and schools.
- Propose ideas to improve services and competitions quality.
- Work closely with the event management team to organize facilities and manage all event details such as contest and award ceremony venue, invigilators, location, invitee list, special guests, equipment, promotional material, etc.
- Cooperate with the different teams to promote and publicize the competitions to the students and schools.
Parents, students and schools support
- Responding to all competitions-related queries received via email, phone, live chat and any other channels.
- Capture and qualify parents' and schools' inquiries, make appointments, liaise with different parties to ensure students have a successful experience with the competitions
- Support direct applications from the office walk-in, online and agent channels.
- Ensure that all Missed Calls are followed up and attended to in a timely manner (within 24 hours).
- Support schools, participants and parents on competition rules, registration processes, and any queries they may have.
- Regularly update and communicate with schools, students and parents on any changes or enhancements to competition guidelines and processes.
- Address inquiries and concerns from Singapore schools, parents and students, ensuring their experiences with our competitions are positive and enriching.
- Foster relationships with educational institutions and stakeholders in Singapore to promote participation and engagement in our events.
Leong Jia Qi Reg No. : R24124746
The Supreme HR Advisory Pte Ltd EA No. : 14C7279
Tell employers what skills you have
Venue Management
Administration
Event Management
Program Management
Administration Management
Administrative Support
Customer Satisfaction
Scheduling
Project Delivery
Able To Work Independently
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