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Service Desk Operations Intern

4 months ago

Singapore Mediacorp Pte. Ltd. Full time

Responsibilities:
Assist with redevelopment content
– Revise and update user guides
– Change presentation method/platform that resonables most with learners
– Update FAQs

Evaluate and acces Software Asset Maturity

– Discover and analyse software usage
– Apply technology in sharing of data
– Present data to support decision making processes

Assist to build an unified platform
– Collate essential services
– Analyse and Standardise collection of disparate data

Requirements:

  • Preferably with Screen recording experience or technical writing skills
  • Data analysis knowledge
  • Web base design and basic programming skills
  • Candidate must be currently enrolled at a local educational institution
  • The internship is recognized as part of the school's official curriculum
  • Successful applicants must commit to at least a 3-month internship during the period from May 2024 – February 2025

Qualifications

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Other Information

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