E-Commerce Executive

Found in: beBee S SG - 4 weeks ago

Tampines, Singapore GUARDIAN HEALTH & BEAUTY Full time

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

  • Manage the campaign planning process from planning, commercial negotiation to execution with relevant stakeholders
  • Work with design agency and suppliers to ensure timely and accurate uploading of content for campaign pages, promotion codes, Shop pages, product listings
  • Understand consumer habits and provide brief to Designer on campaign layouts that will encourage browsing and conversions
  • Facilitate suppliers booking of E-commerce assets and ensure submission of promotion banners are in line with guidelines
  • Manage Guardian’s portfolio on platforms (Guardian.com, Shopee, Lazada) including product upload, product updates, delisting, returns management, stock accuracy, and shop content creation & updates
  • Increase sales conversion by creating banners to convey product messaging and promotions
  • Ensuring attractive deals, pricing, promos are setup accurately on the platforms
  • Liaise with commercial and fulfilment team for any issues and challenges
  • Assist customer service team for escalation cases
  • Report and escalate issues to relevant internal and external stakeholders for troubleshooting
  • Competitor monitoring and suggestions on improvements for an optimum customer experience
  • Any other ad-hoc campaign related and administrative tasks

About You

  • Minimum a Diploma in Business Management or related disciplines
  • 1- 3 years of relevant experience in retail/e-commerce industry
  • Dynamic, self-motivated and able to work under pressure
  • Strong attention to detail
  • Excellent communication (spoken and written) and interpersonal skills
  • Proficient in MS Office Applications
  • Experience in FMCG will be an advantage

Benefits

  • Team Member Discount
  • Subsidized Medical and Dental Benefits
  • Training Opportunities
  • Career Advancement

Working Location: Tampines North

  • Operations Executive

    Found in: beBee S SG - 4 weeks ago

    Tampines, Singapore The Floof Company Full time

    Mr Pawsome aims to help pawrents better care for their furkids, one paw at a time. We are looking for a growth-seeking and driven individual that enjoys the hands-on experience in a growing startup operating in a small team with a flat structure.BenefitsAnnual performance bonusMedical claims reimbursementsStaff discount on all purchasesWhat Will You Be...