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Payment Operations Intern

4 months ago

Singapore FOMO Pay Full time

Key Responsibilities:

  • Work closely and provide assistance to the Digital Payments Business Development team
  • Assist in onboarding merchants with various payment methods
  • Ensure the timely and successful delivery of our service according to the merchants’ requirements
  • Troubleshoot and resolve merchant issues by liaising with the internal team
  • Assist in data entry, maintenance, and analysis of operational data, ensuring data accuracy and integrity for reporting purposes
  • Engage in collaborative partnerships with diverse payment partners to facilitate the onboarding process
  • Assist in the creation and maintenance of operational documentation, including standard operating procedures (SOPs) and process manuals
  • Assist in payment deployments to merchants if required
  • Assist in other ad-hoc duties assigned

Requirements:

  • Ability to converse well in English and Chinese to liaise with English and Chinese-speaking merchants
  • Strong logical thinking and organization skills
  • Strong communication and relationship-building skills
  • Resourceful and independent with good problem-solving skills
  • Ability to multi-task and work effectively and efficiently in a fast-paced environment independently with minimum supervision
  • Proficient in Microsoft Office Suite (Excel, Word and PowerPoint)

Polytechnic and ITE students are welcomed to apply.