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Assistant Housekeeper

2 months ago

Singapore GOODWOOD PARK HOTEL Full time

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence.

Reporting to the Executive Housekeeper, your job responsibilities include, but not limited to:-

Duties & Responsibilities

  • Ensure the smooth operation of the Housekeeping Department and Linen Room
  • Liaise with Maintenance for carrying out maintenance projects
  • Liaise closely with Front Office for group and VIP arrivals
  • Liaise with Food & beverage Department for internal and outside catering function.
  • Prepare and check duty roster for the week, monitors staff applications for annual leave, PH claims and request for overtime
  • Carry out daily briefing for Housekeeping attendants
  • Handle grievances and counsel staff on need to basis. Takes disciplinary action against staff for misconduct
  • Handle guests’ complaints to the best of her/his ability. Report on the guests’ feedback to Assistant Executive Housekeeper
  • Check all operating equipment to ensure that they are in good working condition
  • Ensure that all housekeeping personnel are using the correct work methods and equipment to carry out their duties so as to maintain the expected standards of the hotel
  • Conduct checks on all incoming VIPs and vacant/occupied and night turn down rooms
  • Liaise with contractors on schedules for cleaning pest control and gardening etc.
  • Oversee monthly inventories for guest and cleaning supplies
  • Conducts on the job training for all new Housekeeping personnel
  • Supervise all floral arrangement and Banquet approved flower order
  • Assist the Executive Housekeeper to prepare the expenses budget
  • Perform any other duties as may be assigned from time to time by the Management

Requirements:

  • Diploma level or equivalent
  • Minimum 1 to 2 years of relevant experience preferably in the hotel industry
  • Able to work independently and a good team player