Product Introduction Troubleshooter

4 weeks ago


Singapore PERSOLKELLY Singapore Remote Work Freelance Full time

About the company: Our client is a global solution provider in the railway transport industry.

Responsibilities:

  • Support any technical activity on the company products during PI period as well as Commissioning, Warranty (and Validation & Certification phase if applicable)
  • Diagnoses cause of malfunction/failure of operational equipment and recommends preventative and corrective actions
  • Define troubleshooting methodology
  • Provides technical guidance and supports technicians in troubleshooting and repairs
  • Provides feedback on technical documentation deficiencies.
  • Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
  • Drive Kx (8D) issues with Quality and internal & external Suppliers as support of PrPIM
  • Ensure completeness and quality of input to Failure Management data base for RAMS exploitation
  • Drive Reliability Growth through failure/event investigation and reliability forecast implementation (with RAMS support).
  • Drive and support containment to avoid reoccurrence of failures
  • Supports as-maintained the company product configuration control and relevant documentation management
  • Support technical reviews with internal and external Suppliers, partners, customers, authorities
  • Ensure & facilitate information flow within the PI Customer Site, PI functions and project teams.
  • Provides status and transparence on PI activities, key technical issues, to PrPIM.
  • Apply EHS requirements on site with the support of EHS team representatives
  • Drive technical Return of Experience/reporting/feedback as support of PrPIM
  • Support Obsolescence Management (if applicable)
  • Support preparation and implementation of Field Modifications (FM)
  • Any ad-hoc duties as assigned

Requirements:

  • Experience doing testing & commissioning of trains/rolling stock.

EA Personnel Name: Daphne Chiam EA Personnel No: R22111617EA Licence No: 01C4394



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