Senior/ Training Executive
1 month ago
The individual will develop, organise and conduct relevant training programmes to meet the Company’s business needs in fashion apparel and sports retailing. This includes identifying new learning needs of retail staff, develop/ update On-the-Job and Standard Operating Procedure manuals.
Responsibilities:
- Review and update in-house training materials regularly to stay relevant to the everchanging retail landscape
- Perform regular shop visits, monitor Mystery Shopper Programme results and customers’ feedback to track training effectiveness
- Plan and conduct competency-based assessments for retail staff as well as administration of staff training records
Requirements:
- Degree/ Diploma in Retail Management or other relevant discipline, preferably with Advanced Certificate in Training & Assessment/ Advanced Certificate in Learning & Performance
- At least 2 years of training experience in retail, hospitality, or any other service industry
- Able to design, develop and conduct classroom, e-learning and on-the-job training programmes
- Familiar with the concepts and guidelines of Total Company Training Plan
- Good interpersonal and communication skills
- Passion for staff development
Work Location:
Retail stores island-wide
Interested applicants are invited to forward a comprehensive resume stating notice period (if any) as well as current & expected salaries by 21 August 2024 to jobs@wingtaiasia.com.sg
(We regret that only shortlisted candidates will be notified)
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