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Home Care Admin Assistant

2 months ago

Singapore ACTIVE GLOBAL RESPITE CARE PTE. LTD. Full time

Duties & Responsibilities:

  • Administration of onboarding of clients to service.
  • Scheduling of staff to clients based on needs and requests.
  • Handling client inquiries about the service.
  • Invoicing, tracking, and ensuring prompt payment of service.
  • Assist in handling client complaints.
  • Home Care attendance, invoice, subsidy tracking (Household Means-Testing, Senior Mobility Fund, Medifund, etc.)
  • Ensure efficient documentation and systematic filing of client information.
  • Will report to the Home Care Manager.
  • Work closely with Nursing Manager to ensure that the right care staff is assigned to the right client.
  • Any other assigned ad-hoc tasks assigned by the management team.

Requirements:

  • Minimum GCE ‘O’ level
  • 5-Days work week. (Alternate Saturdays work.)
  • Possess a pleasant personality and the ability to provide a high standard of customer service
  • Relevant experience in customer service will be advantageous.
  • Ability to multitask and strong problem-solving skills.
  • Possesses a can-do attitude, meticulous with an eye for details, good interpersonal skills, independent and committed team player.
  • Proficient in MS Office.

Benefits:

  • Attractive base salary and incentives
  • Great opportunity for career development in a growing market
  • Coaching and training provided by a highly experienced team
  • Opportunity for growth in an expanding organisation
  • Highly flexible environment to brainstorm and implement ideas
  • 15 Days Annual Leave