Business Operations Analyst

1 month ago


Singapore Alcotech Pte Ltd Full time

The day-to-day activities

• Learn about various aspects of the business including Drug testing, Alcohol testing, Infectious Disease Kits, and Medical Device Regulatory Affairs.

• Serve as the frontline ambassador, addressing customers' inquiries via email and phone.

• Perform calibration service on Alcohol Testers utilizing Wet Bath Calibration Kit and Dry Gas.

• Execute comprehensive diagnostic tests on malfunctioning Alcohol Testers to ensure optimal functionality.

• Oversee and manage the Soberlink Alcohol Monitoring Programme for Pilots, ensuring adherence to established protocols and standards.

• Processing sales orders accurately and efficiently to ensure timely delivery of products to customers.

• Collaborate closely with our logistics partners to safeguard the handling and transfer of our products, ensuring their safe arrival into the hands of our customers.

• Oversee the seamless management of online orders, ensuring accurate and punctual fulfillment to uphold customer satisfaction.

• Contribute to the meticulous processing of government tenders, adhering diligently to regulatory requirements.

• Showcasing our products and services to walk-in customers. Engage with our valued clientele, fostering meaningful interactions and offering tailored service and solutions to meet their needs.

• Take charge of maintaining accurate and dynamic product listings across various online sales platforms, empowering our customers with comprehensive information at their fingertips.

• Facilitating Internship Program Coordination with Universities

• Tackle diverse operational tasks as they arise, playing a vital role in optimizing the efficiency and effectiveness of our business.

The must-haves

• Organised and able to work well in a dynamic work environment
• Willing to learn, speak up, and cover all operational matters
• Digital native


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