IT Specialist

Found in: beBee S SG - 2 weeks ago


Singapore Wine Connection Full time

Point of Sale responsibilities:

  • Set up and configure Syspro POS software according to the specific needs and requirements of the business.
  • Perform routine maintenance on POS systems to ensure optimal performance
  • Provide technical expertise and support to end-users, troubleshooting and resolving complex issues, and ensuring optimal system performance.
  • Train end-users and staff on POS system usage and best practices – ensuring end-users follow all SOPs implemented.
  • Maintain accurate records of POS system, configurations, installations, and maintenance activities.
  • Collaborate with IT teams, vendors, and relevant stakeholders to address complex technical issues & ensure seamless integration with other systems
  • ERP responsibilities:
  • Process transactions posting as assigned, related to POS integration and customization to Syspro ERP.
  • Evaluating Syspro ERP requirement through consultation, business process analysis, and observations to each department.
  • Evaluating existing IT infrastructure and recommending system improvements.
  • Developing and configuring customized ERP solutions based on best practices.
  • User interface customization (if necessary) that best fit on the user requirements.
  • Running diagnostic tests and resolving issues to enhance performance.
  • Providing ERP end-user training and technical support.
  • Documenting ERP processes and preparing deployment progress updates.

Qualifications and Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus.
  • Possesses technical knowledge in Syspro system, SQL management (SQL Query), relevant knowledge in ERP and POS systems, and integrations.
  • Proven experience (minimum 3 years) in IT management, preferably in a similar industry/sector.
  • Experience in supporting F&B and retail POS and working in a multi-vendor environment would be an added advantage.
  • Prior Experience with Syspro system, POS & ERP system implementation and management is a plus


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