Customer Experience Facilitator @ Raffles Hotel

Roles & ResponsibilitiesThe Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements. The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim...

Roles & ResponsibilitiesThe Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.Primary ResponsibilitiesDelivers Friendly and Professional Service Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are...

Roles & ResponsibilitiesThe position is responsible to supervise and handle all porterage tasks in a detailed and timely manner as well as to participate in creating experiential and memorable Raffles Hotel Singapore experiences for residents.Primary ResponsibilitiesManages All Porterage Tasks Supervises and participates in the activities of the personnel...

Roles & ResponsibilitiesThe position is responsible for coordinating and administrating among rooms division team and correspondence with internal and external stakeholders, organization of the divisional work flow, follow-through on pending projects. He/she is to be a part of various aspect of operation in the delivery of the Raffles Singapore service...

Roles & ResponsibilitiesThis position is available from January 2025 onwards.The Housekeeping Supervisor is responsible for maintaining the cleanliness and quality of suites and leaving a positive impact on the guest experience through the active supervision of room attendants.Primary ResponsibilitiesMaintains the Cleanliness and Quality of Suites ...

About this roleThe Food and Beverage Service Associate is a key position at Raffles Hotel Singapore, responsible for delivering exceptional service to our guests. In this role, you will be part of a dynamic team that strives to provide a memorable dining experience. Key responsibilitiesProvide friendly and efficient service to guests, adhering to hotel...

Roles & ResponsibilitiesThis position is available from January 2025 onwards.The Security Officer delivers the safety and security measures that meet the requirement of the Hotel Management.Primary ResponsibilitiesManages The Control Room Verifies all visitors, guests and contractors of their visit and issue pass to them after verifications. Records and...

Roles & ResponsibilitiesA strategic and experienced Director of IT to lead hotel technology initiatives and manage IT operations. To have a deep understanding of IT infrastructure, systems management, and technology trends, as well as the ability to align technology with organizational goals. This role is critical in ensuring our IT resources are efficient,...

Roles & ResponsibilitiesThe Facilities Technician is responsible for daily engineering sections to support the hotel operations.Primary ResponsibilitiesDaily Engineering Operations Operates the equipment to deliver a comfortable room temperature to hotel areas. Operates the equipment to deliver clean water to the respective services in the hotel. Operates...

Restaurant Leadership PositionThe Food and Beverage Service Executive is a key role in Raffles Hotel Singapore, responsible for supervising the team and ensuring excellent guest experience. He/she assists the management in overseeing the overall operation and service standards of the restaurant.The ideal candidate will have a certificate or diploma in...

Roles & ResponsibilitiesThe Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.We are hiring for the following outlets: Raffles Courtyard Tiffin RoomPrimary ResponsibilitiesFood and Beverage...

Roles & ResponsibilitiesThe Sous Chef supports the Chef de Cuisine as the culinary ambassador of the restaurant, leading the venue additional personality and soul. The position is responsible for the supervision of the overall culinary operation and for achieving and maintaining the highest standards of food quality and guest satisfaction. Main...

Job Title: Bellman PorterJob Summary:We are seeking a skilled and experienced Bellman Porter to join our team at Raffles Hotel Singapore. As a Bellman Porter, you will be responsible for supervising and handling all porterage tasks in a timely and efficient manner. You will also be responsible for participating in creating memorable experiences for our...

In this pivotal Executive Committee role, you will oversee all aspects of Raffles Sentosa Resort's hotel operations, including Food and Beverage, Villas, Culinary, Security, Engineering, Spa, Floral Boutique, and Leisure. Collaborate with colleagues to strategize, plan, and forecast accurately for future success. Ensure seamless guest experiences from...

Roles & ResponsibilitiesThe Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant...

Roles & ResponsibilitiesThe Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the...

Job Title: Sous Chef, Cold ProductionAt Raffles Hotel Singapore, we are seeking a highly skilled and experienced Sous Chef to join our culinary team. As a key member of our kitchen team, you will be responsible for overseeing the cold production section, ensuring that all food is prepared to the highest standards of quality and presentation.Main...

Roles & ResponsibilitiesThe Junior Sous Chef is responsible for the supervision of the overall kitchen’s operation and for achieving and maintaining the highest standards of food quality and guest satisfaction. Main responsibilities include, but not limited to, quality, training and development of team members.Primary ResponsibilitiesFood quality Monitors...

Roles & ResponsibilitiesThe Chef de Partie is responsible for the supervision of the assigned kitchen’s operation to achieve and maintain the highest standards of food quality preparation and guest satisfaction. Main responsibilities include but not limited to quality and cost control as well as learning and development of colleagues.Primary...

Job OverviewAs a key member of the Raffles Hotel Singapore team, we are seeking a highly skilled and experienced Housekeeping Supervisor to oversee the daily operations of our public areas. This is a challenging and rewarding role that requires a strong focus on providing exceptional guest experiences and maintaining the highest standards of cleanliness and...