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Senior Manager, Operations

2 months ago

Singapore Singtel Group Full time

Passionate about making a real impact? Join our team at Nxera to unfold the new era Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity and AI which sets us apart as the next generation DC operator. You will also get to gain invaluable experience in a fast-growing industry that is powering the digitalisation wave. Be empowered to co-create the future with our dynamic teams”

 

 

Make an Impact by

 

 

  • Responsible for all Data Centers Facility Management requirements, ensuring DC service quality, security and uptime, meeting or exceeding SLAs
  • To review and reform the existing DC network and IT system.
  • To develop and integrate the existing Building Management System (BMS) and Environmental Monitoring System (EMS).
  • To introduce IOT sensors for Artificial Intelligence and to collect data for Machine Learning implementation.
  • Manage the department by providing leadership, coaching, training, and mentorship and overall development of the employees.
  • Manage resources in manpower, capital, and operating expenses within the team. Ensure resources are leveraged at the most optimum, efficient, and cost-effective manner.
  • Work with Procurement on all the tender processes and internal team on the specifications/requirements, to ensure all contracts and tenders are process in accordance to Singtel’s policies. Work with Project team on submitted tender, evaluate feasibility, life cycle cost and maintenance requirements of the design, equipment and services rendered.
  • Update senior management on overall performance status and activities for the department.
  • Strategize and lead the department towards centralization, digitalization and data analytical to improve Data Center resiliencies and efficiencies.

 

Skills for Success

 

  • Degree/Diploma in IT Network, Mechanical, Electrical, Building Services, Facilities Management or related disciplines.
  • Minimum 15 years of experience in mission critical facilities.
  • Manage the relationship with the client, vendor and all stakeholders.                                                                                                                                       
  • Perform other job-related duties or special projects as assigned.                                                                                                                                       
  • Ability to effectively respond to all issues, complex enquiries or complaints from customers, users and/or higher management.                                                                                                                                       
  • Excellent interpersonal and communication skills                                                                                                                                       
  • Ability to multi-task, work under pressure and within tight deadlines.

 

Technical Skills:

 

  • Knowledge in DC Network, IT integration, BMS and EMS.
  • Knowledge in deployment of IOT, AI and ML for predictive O&M.
  • Knowledge in Data Centre/Critical Services management.
  • Knowledge on authority regulations such as Electrical, ACMV, security, fire and workplace safety
  • Experience in dealing with various external stakeholders such as consultants, contractors or service vendors
  • Knowledge in TIA 942, ISO27001, SS 564, OSPAR, TVRA, SOC Type I/II

 

Professional Certifications

 

  • Network and IT Expertise
  • Singapore Certified Energy Manager
  • Fire Safety Manager
  • Licenced Electrical Worker (preference)
  • Operational Technology (OT)

 

 

Rewards that Go Beyond

 

  • Full suite of health and wellness benefits 
  • Ongoing training and development programs 
  • Internal mobility opportunities

 

Your Career Growth Starts Here. Apply Now

 

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

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