Casino Entry Ambassador
Found in: beBee S SG - 1 month ago
Job Responsibilities
- Station at the entry and exit points of the casino to continuously monitor the pedestal lights system to determine the eligibility of patrons entering / exiting the Casino in accordance to approved procedures and requirements regulated by GRA.
- Perform random check on patrons at the exit points (using handheld device or visual check) in accordance to requirements regulated by GRA.
- Perform visual checks on the foreigners before they enter the casino in accordance to approved procedures and the permitted document approved by GRA at the foreign entry lanes.
- Greet and perform visual checks on patron prior entry to HLGA and swipe their membership card for entry to HLGA in accordance to requirements regulated by GRA.
- Ensure and maintain the customer service standards.
- For Senior Casino Entry Ambassador*, work closely with the Operations, Training and Compliance team(s) to ensure all security related events and trainings are executed according to approved procedures and / or plans.
Job Requirements
- Minimum GCE 'N' Level
- Preferably with 1 to 2 years’ experience in Customer Service
- Pleasant and friendly mannerisms, with the ability to treat people with respect under all circumstances.
- Able to perform shift work, including working on weekends and public.
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