eCommerce Operations

1 month ago


Singapore Mighty Jaxx International Pte Ltd Full time

Responsibilities

  • Assist in the creation, optimisation, and maintenance of product listings on Mighty Jaxx’s e-commerce platform

  • Upload and update new and existing product listings on our website

  • Edit product photos and listing content to ensure information is displayed correctly and complies with brand standards

  • Coordinate and collaborate with the Marketing team and cross-departments for campaign / promotion setup

  • Manage inventory of e-commerce platforms

  • Assist with Customer Experience functions: including monitoring comments and responding to customers who send queries or feedback via email, Facebook, Instagram, or other social media channels

  • Monitor, test & manage rectification of glitches, or escalate the rectification accordingly

  • Feedback to IT or third-party vendors and follow up on change requests or any bugs and issues

Requirements

  • Currently studying business, marketing, e-commerce, or a related field

  • Basic knowledge of e-commerce platforms such as Shopify

  • Familiarity with basic photo editing software (e.g., Adobe Photoshop, Illustrator)

  • A strong interest in e-commerce and a willingness to learn and adapt to new technologies and processes

  • Basic knowledge of SEO principles and e-commerce best practices would be a bonus

  • Previous internship or coursework related to e-commerce or digital marketing would be a bonus

  • Good communication skills, both written and verbal

  • Ability to work well in a team and collaborate with cross-functional departments

  • Proactive approach to problem-solving 

  • Strong attention to detail and excellent organisational skills



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