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Warehouse Customer Service Officer

3 months ago

Jurong Town, Singapore KWE-Kintetsu World Express (S) Pte Ltd Full time
  • Perform data processing and transactions on WMS (Warehouse Management System or customer's system)
  • Communicate with our customers via both email and phone calls
  • Verify the billing summaries to customers with operational documents
  • Keep any operational documents properly
  • Liaise with operation team members to arrange any inbound/outbound activities within a set timeline
  • Cordinate with forwarders/transporter for the shipment arrival and departure
  • Managing transportation time and delivery process
  • Immediate reporting to direct superior any irregularities
  • Able to verify the billing reports to our customers as well as service agreement.
  • Customer service experience in Logistics/Warehouse with min Diploma
  • 5 days work week (Mon-Fri), required to work overtime if needed
  • Work location at Jurong West area
Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected start date for role: 01 July 2024
  • Expected salary: $2,200 - $2,600 per month