Sales Transaction Coordinator

4 weeks ago

Singapore Equinix Full time

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

 

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  

Sales Transaction Coordinator

Job Summary

The Sales Transactions Coordinator handles administrative tasks for account executives and sales representatives related to all transactional requests. Depending on entry level, this will be done under the supervision of a lead or senior resource.

Responsibilities

  • Provide first line support on Incoming Documents for the region

  • Some examples of what this role would be dealing with are signed orders that need to pass thru a due diligence check against specific details in the system to ensure accuracy of those sales orders, another example is the routing of Termination requests to the Terminations dedicated team to ensure the customer requests are reaching the corresponding team and getting processed in time to avoid billing errors further in the Quote to cash process

  • Communicate effectively with a variety of departments within the company, and function well within a team framework

  • Assist with department administrative tasks as needed (e.g. making sure contracts are returned to customers and made available internally in a timely manner)

  • Responsible for small project work in addition to their primary responsibilities

Data Validation

  • Ensures that all requests are processed accurately as per the request

  • Is required to investigate data issues related to specific transactions

Document Routing Administration

  • Manages, routes, and supervises all Sales documents, including Non-Disclosure Agreements, Quotes, Master Service Agreements

  • Ensures that all documents that require countersignature are routed to the appropriate signer for booking and SOX compliance

Qualifications

  • Ability to work and adapt in an international, fast pace and continuously changing environment

  • Excellent organizational, communication and interpersonal skills.  Strong team player

  • Ability to professionally communicate and interact with all levels of internal and external customers

  • Customer service focus

  • Ability to juggle multiple priorities

  • Data analytical skills, ability to make structure in complex situations. Strong attention to detail with a high degree of accuracy

  • Self- starter attitude, ability to work independently, a fast learner

  • Expertise in MS Word, Excel (including Excel pivot tables), PowerPoint required

  • Good command of English language (Written and Oral)

Education and Experience

  • BA/BS degree or equivalent experience, preferably in computer-related field

  • 2-3 years of experience in Sales Support preferably in Telecommunications or IT industry with a basic understanding of the Order Processing cycle

  • Siebel, Oracle and Salesforce.com knowledge/experience is a plus

    Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

    Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Visit our Career page here to understand about Equinix COVID-19 Vaccine Policy.

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