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Senior Executive, Community

4 months ago

Singapore FastJobs Full time

FastGig is a platform that enables businesses to hire flexible workers, building an agile and robust blended workforce. Our fully managed service encompasses sourcing, onboarding, training, and payroll to help businesses manage peak periods, and diversify headcount.

We are seeking a highly passionate, curious, and problem-solving-driven individual to join our team as a Senior Executive, Community & Acquisition. In this dynamic role, you'll be the bridge between clients, gig workers, and our sales team. You'll ensure a seamless onboarding experience for new clients and gig workers, while fostering a thriving user community.

What You’ll Do:

  • Collaborate closely with clients, sales, and gig workers to understand needs, acquire users, and ensure smooth adoption of FastGig
  • Develop and optimise user onboarding processes, creating clear workflows and positive experiences for everyone
  • Manage end-to-end event projects, from planning to execution, keeping everything on track
  • Coordinate and plan user training sessions, equipping gig workers with the skills they need to thrive
  • Develop strategies to attract new gig workers and encourage them to discover amazing flexi job opportunities
  • Devise creative campaigns to build a strong and engaged gig worker community

Who You Are:

  • A self-starter who thrives in a remote environment and takes initiative to improve processes
  • An outgoing personality and a talent for connecting with people from all walks of life
  • You can juggle multiple tasks and meet deadlines efficiently, even under pressure
  • Experience drafting clear and effective Standard Operating Procedures (SOPs)
  • Possess a knack for using data to analyze problems and make informed decisions
  • Comfortable using Google Suite applications to streamline your day-to-day tasks
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities