Enterprise Support Manager, ES
Found in: beBee S SG - 1 month ago
Description
Are you a Customer Obsessed Technology Leader looking to manage a successful, growing team of cloud technologists?
At Amazon, our vision is to be earth’s most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability.
Key job responsibilities
We’re seeking a Enterprise Support Manager to lead a team of Technical Account Managers (TAM) based in Singapore.
Our TAM’s are trusted advisors who help some of the most iconic businesses in the world, ensuring their long term success with our services. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. The team provides advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. You’ll help craft and execute strategies to drive our customers’ adoption and use of AWS services.
As a leader you will:
Lead a team of Technical Account Managers (TAMs) to solve business problems
Influence the strategic direction of your team and delivery to improve the customer experience
Drive internal strategic communications
Advocate for your customers and own their transformation journey.
Manage customer sentiment and recovery during service events, including executive engagement
Assist with problem escalation and support your team in resolving critical customer issues
Understand operational excellence in the cloud and help your TAMs make recommendations to customers
Mitigate risks and remove blockers for your team and customers
Grow the team's capability through people development and recruitment
“Think Big”, by creating mechanisms that allow us to scale while we continue to expand the team
You’ll have a direct impact in enabling businesses across the region gain the most value from cloud. There are plenty of opportunities to develop your management / leadership skills as we continue to rapidly expand. You’ll also have the chance to receive mentorship and gain AWS certifications.
A day in the life
At Amazon Web Services, we don't mind being called "peculiar." We have our own way of doing things. We're obsessed with customers, we see beauty in simplifying the complex, and we're comfortable with being misunderstood. That might sound unorthodox, but our unusual approach and our culture - focused on removing obstacles so builders can build - are part of why our people enjoy working in AWS.
We’re passionate about supporting the needs of our people and their family members. Benefits include Medical Cover, Employee Assistance Programs and Global Mobility opportunities.
We are open to hiring candidates to work out of one of the following locations:
Singapore, SGP
Basic Qualifications
Track record of leading high performing teams
Track record of building up a business
Previous customer facing experience with strong executive presence
Strong customer focus and bias for action; and ability to work with remote teams
Experience building a business with P&L responsibility
Preferred Qualifications
Experience working for an IT Vendor or service provider
Experience influencing large enterprises or government organisations
Experience managing/leading teams and customers in the Singapore
-
Assistant Development Partners
4 days ago
Singapore Enterprise Singapore Full timeWhat the role isThe candidate will play a key role in managing the public enquiries received from members of public and leveraging on data to draw insights on the needs and immediate concerns of enterprises. The candidate will also support service quality improvement processes and system administration work related to Enteprise Singapore's public touchpoints...
-
Technical Account Manager, ES
Found in: beBee S SG - 3 weeks ago
Singapore Amazon Full timeDescription We are looking for technology thought-leaders who build long lasting and influential relationships at all levels of an organization. Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join the team as they help individuals and...
-
Deputy Director
6 days ago
Singapore Enterprise Singapore Full timeWhat the role isThe Enterprise Academy (EA) builds organisational capabilities that enables EnterpriseSG to stay ahead of the curve and deliver on its mission as an economic development agency. Our raison d'etre is to build a pipeline of next generation talent and grow future fluent Enterprise leaders. We attract and develop a bench of agile, innovative and...
-
Senior Development Partner, Financing Policy
6 days ago
Singapore Enterprise Singapore Full timeWhat the role isThis role involves the development of new tools to bridge market gaps and facilitate Singapore enterprises to get access to financing and accelerate their growth globally. It also involves the design and review of the policy guidelines for debt financing schemes.What you will be working on1. Stay abreast of the enterprise financing landscape...
-
Temp, Enterprise Academy
2 weeks ago
Singapore Enterprise Singapore Full timeWhat you will be working on. Support the administration and execution of redesigned early talent programmes, including tasks related to the transition from SAP to Workday o Management Associate Program (MAP) - Administer and support the recruitment and selection process of Management Associates (MA), including arranging for interviews and preparing interview...
-
Senior Manager, Enterprise Applications
4 days ago
Singapore Armstrong Industrial Corporation Limited Full timeThe Senior Manager of Enterprise Applications is a strategic role responsible for leading the development, implementation, and ongoing management of Armstrong Industries' suite of enterprise applications. This includes ERP, CRM, SCM, BI tools, and other critical business systems.This role encompasses not only the stewardship of these applications but also...
-
Senior Manager, Enterprise Applications
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore ARMSTRONG INDUSTRIAL CORPORATION LIMITED Full timeRoles & ResponsibilitiesThe Senior Manager of Enterprise Applications is a strategic role responsible for leading the development, implementation, and ongoing management of Armstrong Industries' suite of enterprise applications. This includes ERP, CRM, SCM, BI tools, and other critical business systems.This role encompasses not only the stewardship of these...
-
Enterprise Services Manager
2 days ago
Singapore Amazon Web Services Singapore Private Limited Full timeAre you interested in working with the largest enterprise organizations in Singapore as they navigate through some of the most dynamic and disruptive transformation projects in their organization's history Does the prospect of empowering these organizations cloud transformation success by aligning professional services to critical business and IT outcomes,...
-
Enterprise Account Manager
1 week ago
Singapore Rightclick Consulting Pte. Ltd. Full timeWe are looking for an experienced Enterprise Sales Manager with a strong background in payments and a proven track record of consultative sales. The ideal candidate will have extensive experience in selling payment products to enterprises, demonstrating an ability to influence senior decision-makers and drive strategic partnerships. Key...
-
Manager, Environmental Services
4 days ago
Singapore Changi General Hospital Pte Ltd Full timeReporting to the Deputy Director of Environmental Services (ES), you will provide support in the operational, contractual and administrative management of the ES and Central Express (CE) / Portering functions in the hospital.You will be responsible to manage, coordinate and integrate the ES and Portering management with the hospital's strategic vision and...
-
Senior Manager, Enterprise Risk Management
Found in: beBee S SG - 3 weeks ago
Singapore Charterhouse SG Full timeNewly Created Senior Manager, Enterprise Risk Management role with a High Growth International Business at Group level Directly reporting into the Head of Group Enterprise Risk Management; the role holder will be supporting with the reinvigoration and upskilling of the overall enterprise risk management processes for the group. Key...
-
Business Partner, Corporate Communications
6 days ago
Singapore Enterprise Singapore Full timeWhat the role isEnterprise Singapore's Corporate Communications Division plays an important role in shaping the perception of the organisation as the lead agency that grows stronger enterprises, develops Singapore as a leading global trading hub, and builds trust in Singapore enterprises, products and services through quality and standards.We engage the...
-
Singapore Enterprise Singapore Full timeWhat the role isYou will play a key role in formulating strategies, developing and delivering programmes to tap on opportunities in Precision Medicine and big data, and to support the growth of enterprises in the Healthcare and Biomedical industry, with a specific focus on Digital Health. You will identify and account manage innovative start-ups and high...
-
(Senior) Business Partner
6 days ago
Singapore Enterprise Singapore Full timeWhat the role isAs part of the Global Workforce team, you will be responsible for driving key manpower policy-making and decision-making for a global workforce passionate about growing Singapore enterprises.What you will be working onIn this role, you will have the opportunity to analyze current and future business needs, review and develop new strategies...
-
Senior Manager
Found in: Talent SG 2A C2 - 7 days ago
Singapore Changi Airport Group Full timeCAG is a dynamic organisation in an evolving risk landscape. As a leading member of CAG's Enterprise Risk Management unit, you will be strengthening and driving a sustainable risk culture in CAG, and be part of our efforts to: Sustain and improve on CAG's risk governance and reporting, including advising and interacting with CAG Senior Management and Board...
-
Senior Manager
6 days ago
Singapore Changi Airport Group Full timeCAG is a dynamic organisation in an evolving risk landscape. As a leading member of CAG's Enterprise Risk Management unit, you will be strengthening and driving a sustainable risk culture in CAG, and be part of our efforts to: Sustain and improve on CAG's risk governance and reporting, including advising and interacting with CAG Senior Management and Board...
-
Enterprise Architect
Found in: beBee jobs SG - 2 weeks ago
Singapore M1 Limited Full timeAbout M1 M1 is Singapore\xe2\x80\x99s most vibrant and dynamic communications company, providing mobile and fixed services to over two million customers. M1\xe2\x80\x99s vision is to enable digital services with an elastic Cloud-native and modular technology stack and offer hyper-personalized and predictive service experiences for both consumers and...
-
Enterprise Services Manager
4 days ago
Singapore Amazon Web Services Singapore Private Limited Full timeAs a Consulting Sales Leader / Enterprise Service Manager (ESM), you will manage the working relationship with key customers, and develop / execute a long-term Professional Services strategy within the accounts. You will be a trusted advisor for our customers, and you will be responsible for all aspects of business development, relationship development,...
-
Enterprise Account Manager
2 weeks ago
Singapore Jj Consulting Services Full timeOur client is a global and established Multinational Company, who is seeking to recruit an Enterprise Account Manager. This position is based in Singapore.Enterprise Account Manager Reporting to the Senior Manager, Industry Development, you will lead the profitable development of global and enterprise accounts by positioning our client as a strategic...
-
Singapore SSG SkillsFuture Singapore Full time[What the role is]The Senior Manager / Manager, Enterprise Partnership and Engagement plays a pivotal role in fostering a vibrant SkillsFuture ecosystem, aimed at supporting enterprises in their upskilling endeavours as an integral part of their business strategy. This position involves strategic engagement with enterprises and intermediaries, such as trade...