Rooms Controller

2 weeks ago


Singapore Marriott Full time

Job Number 24074753

Job Category Rooms & Guest Services Operations

Location The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1-year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.


  • Room Controller

    4 weeks ago


    Singapore MARINA BAY SANDS Full time

    JOB SCOPEJob ResponsibilitiesResponsible for forwarding and receiving of all information pertaining to the departmentReceive, record, and distribute various reports / informationPrepare assignments for morning / evening room attendantsPrepare Housekeepers daily reportsTo coordinate with GR’s room controller for unassigned room, rush room and re assign...

  • Room Controller

    4 weeks ago


    Singapore MARINA BAY SANDS Full time

    JOB SCOPEJob ResponsibilitiesResponsible for forwarding and receiving of all information pertaining to the departmentReceive, record, and distribute various reports / informationPrepare assignments for morning / evening room attendantsPrepare Housekeepers daily reportsTo coordinate with GR's room controller for unassigned room, rush room and re assign room...

  • Rooms Controller

    2 weeks ago


    Singapore Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key...

  • Healthcare Admin

    7 days ago


    Singapore SODEXO SINGAPORE Full time

    Working Hours: 5:30am - 1:30pm (Transport provided)1pm-9pmWorking Days:6 DaysKey Responsibilities:· Ensure that the day-to-day operations for the control room is managed well· Follow the procedures related to control room· Attend to trainings in relations to the job and train new joiners in whichever· area that has been identified· Provide excellent...

  • Print Room Operator

    1 week ago


    Singapore RICOH (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesTemporary Contract Role - 4 months contractJob Description The print room operators will perform the day-to-day operations outlined below:Provide and maintain a high-quality print service in a timely manner. Plan and prioritize work to meet timelines and resource requirements. Provide services as follows.· Finishing services· Tape...


  • Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time

    Roles & ResponsibilitiesJOB SUMMARY Respond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate bookers, travel agents and co-workers. Promotes room sales through phone contacts and maintains a good relationship with business contacts. Assist the Reservations Manager to ensure the smooth operation of the...


  • Singapore Singapore Marriott Tang Plaza Hotel Full time

    JOB SUMMARYRespond quickly and efficiently to all reservations-related requests made by prospective hotel guests, corporate bookers, travel agents and co-workers. Promotes room sales through phone contacts and maintains a good relationship with business contacts. Assist the Reservations Manager to ensure the smooth operation of the department. This includes...


  • Singapore Shun Tak Real Estate (singapore) Pte. Ltd. Full time

    Job HighlightsDynamic working environmentOpen and collaborative cultureInspired by Singapore's culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from Orchard Road. Home to the...


  • Singapore Shun Tak Real Estate (singapore) Pte. Ltd. Full time

    Job HighlightsDynamic working environmentOpen and collaborative cultureInspired by Singapore's culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from Orchard Road. Home to the...

  • Quality Control

    6 hours ago


    Singapore SUNWARD PHARMACEUTICAL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesSummary of Job Scope:Responsible for technical enhancement of quality control and analytical development in QC Laboratory functions. Work allocation and arrangement for daily QC routine work Finish Product Quality Control Checking Report of "In-Process control of Tablet" In process quality control of intermediates (IPQC) Review...

  • Traffic Controller

    3 weeks ago


    Singapore Sh Cogent Logistics Pte Ltd Full time

    Company DescriptionCogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO...


  • Singapore Sbs Transit Rail Pte. Ltd. Full time

    Job HighlightOpportunities for development and growthAttractive Allowances & IncentivesCompetitive remunerationAttractive employee benefitsAWSPerformance BonusResponsibilities:Responsible for monitoring and controlling train operational activities to ensure that safe, efficient and reliable train services are provided at all times by making logical...


  • Singapore SBS TRANSIT RAIL PTE. LTD. Full time

    Roles & ResponsibilitiesJob Highlight Opportunities for development and growth Attractive Allowances & Incentives Competitive remuneration Attractive employee benefits AWS Performance BonusResponsibilities: Responsible for monitoring and controlling train operational activities to ensure that safe, efficient and reliable train services are provided at...


  • Singapore Seacare Manpower Services Pte Ltd Full time

    JOB SCOPE:. Coordinate operations using computers and phones in air-conditioned ops command room.. To assign and ensure daily drivers job allocation.REQUIREMENTS:. IT savvy and route planning skills preferred. Excellent interpersonal and communication skillsADDITIONAL INFO:. Working hours: 10pm to 630am (42 hours/week) (Between Monday to Sunday). Location:...


  • Singapore Seacare Manpower Services Pte Ltd Full time

    JOB SCOPE:Coordinate operations using computers and phones in air-conditioned ops command room.To assign and ensure daily drivers job allocation.REQUIREMENTS:IT savvy and route planning skills preferredExcellent interpersonal and communication skillsADDITIONAL INFO:Working hours: 10pm to 630am (42 hours/week) (6 working days between Monday to...


  • Singapore Seacare Manpower Services Pte Ltd Full time

    JOB SCOPE: Coordinate operations using computers and phones in air-conditioned ops command room. To assign and ensure daily drivers job allocation. REQUIREMENTS: IT savvy and route planning skills preferred Excellent interpersonal and communication skills ADDITIONAL INFO: Working hours: 10pm to 630am (42 hours/week) (6 working days between Monday to...

  • Show Room Admin

    3 weeks ago


    Singapore United Nails Supply Pte. Ltd. Full time

    To assist in the day to day operations of the showroomTo assist in packing in order to ensure schedule are met.To ensure all orders are pack in good condition and accurate for the courier to deliverTo ensure that the document for delivery are correctTo ensure daily delivery are smooth and timely within scheduledTo conduct monthly stock check exercise and...


  • Singapore SMRT TEL Full time

    Duties & ResponsibilitiesThe Train Service Controller (TSC) will perform various duties in the OCC to ensure safe and efficient train operations.Monitor and control train operational activities to ensure that safe, efficient, and reliable train services are provided at all times. Regulate and monitor train services closely in accordance with train timetable....


  • Singapore Illumina Singapore Pte. Ltd. Full time

    Position Summary:Primary responsibilities are to ensure security and accuracy of inventory control by overseeing movement to and from the stockroom and all inventory transactions. Accountable for accurate, detailed, current inventory for raw material, WIP and finished goods.Position Responsibilities:Ensure accurate and timely transactions of inventory....

  • Show Room Admin

    4 weeks ago


    Singapore UNITED NAILS SUPPLY PTE. LTD. Full time

    Roles & Responsibilities To assist in the day to day operations of the showroom To assist in packing in order to ensure schedule are met. To ensure all orders are pack in good condition and accurate for the courier to deliver To ensure that the document for delivery are correct To ensure daily delivery are smooth and timely within scheduled To conduct...