Desktop Engineer
1 month ago
Job Responsibilities
- To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
- Provide first level support to troubleshoot and solve technical problems.
- Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
- Coordination for employee user account administration, activation, changes, and terminations.
Requirements:
- Possesses minimum Higher NITEC in IT or related discipline
- Comfortable working in healthcare sector, this role required the incumbent to take MMR and TDAP vaccine.
- Able to commit for 12 hours shift.
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