Product Marketing Executive
1 month ago
At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.
Be a Part of Something BIG
Are you ready to contribute to meaningful marketing operations and processes? Do you thrive in a dynamic environment where your skills in pricing management, campaign execution, and customer escalation handling can shine? If so, we have an exciting opportunity for you
Make an Impact by
- Assisting with Marketing operation and processes
- Assisting with Pricing and offer management
- Having the ability in execution of marketing campaigns
- Handling Customer Escalations
- Assisting with Invoicing and Financial Operations.
- Reconciliations (Revenue):
- Rebates tracking, accrual and management
- Management of claims and reimbursements related to marketing activities
- Accurate financial tracking and performance analysis
- Marketing Support: Support Device PMMs in driving cross-functional collaborations, technical implementations, system enhancements and user testing; Analysis and consolidation of marketing reports
- Customer escalations: Support PM on coordination and closure of customer escalations
- Marketing operations: Product and offer management support, Deal execution, Vendor Process Management and improvement
- Manage documentation, claims and processing - Execution of deal sheets, coordination of vendor support, reconciliation of sales data, rebates tracking
- Ongoing Campaign management – performance tracking
- Coordination and working with cross-functional teams (Finance, IT, Supply chain, Business analytics) to ensure accurate data extraction enable campaign reporting and operational smoothness
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- Campaign performance tracking and analysis
- Marketing GTM:
- Support device PMM in driving cross-functional collaborations mainly in the areas of technical implementations, system enhancements and user testing
- Analysis and consolidation of competitive marketing reports
- Customer Escalations:
- Liaise with internal / external customer support teams to effectively resolve customer escalations in a timely fashion
- Ongoing Operational Scope (not limited to)
- Operational pricing introductions / updates
- Campaign performance reporting
- Invoicing, rebates tracking, claims management
- Competitive landscape analysis
Skills for Success
- Diploma in Business Administration or Marketing-related discipline
- Basic understanding of (digital) marketing
- Comfortable with numbers; able to draw insights from numbers and data
- Proficient in MS Office, especially Excel (formulas, Pivot table, V Look up)
- Experience in Product Management or marketing-related discipline is a huge plus
- Experience in Campaign Management is a huge plus
- Good at Visual communication and Problem Solving
- *Entry level graduates are welcome to apply
Rewards that Go Beyond
- Flexible work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
Your Career Growth Starts Here. Apply Now
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
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