Jobs: workers computer call center telegram
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Call Center Technical
5 days ago
Indonesia, Singapore Teleperformance Full timeResponsibilities :Answering help desk telephones and email, and responding to basic customer inquiriesAssisting customers in resolving basic technical issues by providing scripted guidance regarding software and hardware issuesAbility to resolver/refer complex technical problems through defined escalation processIdentify, evaluate and priorities customer's...
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Call Center
8 hours ago
Singapore Shopee Full timeJob Description:Manage day-to-day call center operation of logistics/e-commerce businessEnsure smooth running of daily processes to meet service commitment levelAssists with taking agents' calls if they can't handle the workloadOversee and drive team to achieving related KPIs and overall performanceEnsure that all agents are working effectively and follow...
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☏ Customer Care Call Center
Found in: beBee S SG - 2 weeks ago
Singapore RecruitFirst Pte Ltd Full time1 Year Contract: Customer Care ConsultantMon-Fri: 8.30-6pm + Alternate Sat: 8.30am-1pmResponsibilities:Listen actively to customers, identify needs, and offer suitable solutions.Provide advisories on local and foreign manpower employment, claims, and disputes.Resolve 90% of calls, emails, and web chats without escalation.Maintain 99% compliance in call...
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Communication & Call Center Agent
Found in: Talent SG C2 - 8 hours ago
Singapur, Singapore Dusit Thani Laguna Singapore Full timeJob Summary and Responsibilities Provide all communications both external and internal professionally and with the good level of language skills. Operate the hotel switchboard, incoming and outgoing faxes, hotel’s paging system. Records and transfers calls. Provide telephone services and information to guests. Provides all charges are allocated...
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Call Center/ Customer Service
Found in: beBee jobs SG - 15 hours ago
Singapore Adecco Personnel Pte Ltd Full timeWe are looking for a highly motivated individual with call centre experienceAdecco is partnering our client, a leading bankThe Talent:Minimum GCE O-Level graduates with 1-2 years of call center experience.Able to commit to 44 hours per week (5.5 days of work)Job DescriptionProvide first call resolution to users who called into our hotline which is public...
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Call Center Quality Analyst
8 hours ago
Singapore U3 Infotech Pte. Ltd. Full timeResponsibilities. Analyze call center data to generate valuable insights to predict customer trends.. Track key quality metrics for improvement strategies.. Monitor KPIs, track quality metrics and provide regular analytics reports to upper management.. Make recommendations on process and policy improvements from reports. Review agents' conversations across...
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Call Center Supervisor
8 hours ago
Singapore GMP Technologies Full timeResponsibilityManage daily operations of the centre Supervise call agents and take care of the scheduling of roster Prepare department reports and statistics submission Handle customer feedbacks and complaints Conduct staff training Conduct regular staff performance review and audit checks Participate in improvement projects RequirementMinimum Diploma in any...
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Customer Service Officer
7 hours ago
Singapore Matrix Process Automation Pte. Ltd. Full timeAttend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),within Service Levels and to deliver pleasant Customer ExperiencesFollow-up on all outstanding incidents/casesLogged all calls reported into the case management systemMaintains and accurately update customer's enquiry, problem and...
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Call Center Agent
5 days ago
Singapore GMP Technologies Full timeResponsibilityAttend to enquiries, primarily incoming calls through the hotline or other channels such as emailUnderstand customer's needs and answers to their queriesEnsure proper recording of conversation with customer in the call centre systemMeet/exceed all individual and team key performance indicators (KPI) set by the managementOther ad hoc duties as...
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Call Center
8 hours ago
Singapore Ea Research & Consulting Pte. Ltd. Full timeJob Industry:Market Research1. JOB DESCRIPTIONTele Agent (Audit) (Non sales related) Job Description & Requirements:Roles & ResponsibilitiesThis position does research related to the aduit and compliance SOP required for each calls. Manage key events, and adminstrative matters relating to clearing the audit. You will be expose to various aspects of a...
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Customer service officer
7 hours ago
Singapore Unison Consulting Pte. Ltd. Full timeWork Timings & expectations:Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5th Saturdays) Staggered office hours for Mon to Fri: 8 am - 5 pm, 8.30 am - 5.30 pm, 9 am - 6 pm, or 11 am - 8 pmStaggered office hours for Saturday : 8 am - 12 pm, 8.30 am - 12.30pm, 9 am - 1 pm or 10 am - 2 pmAchievement of a...
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Call Center Manager
7 hours ago
Singapore Teleperformance Full timeThe mission of the Call Center Manager (CCM) is to meet and exceed our client's expectations through a strong and consistent day-to-day communication with the Client and effective coordination with internal teams to achieve client deliverables. By building a long-term partnership with all clients, the Head of Business will identify opportunities for growth...
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Call quality Analyst
Found in: Talent SG 2A C2 - 6 days ago
Singapore PAN-ASIA RESOURCES PTE LTD Full timeRoles & Responsibilities2 years Quality auditing experience in a call center environment Has a clear understanding of Call Center’s quality framework and methodology. Excellent interpersonal and communication skills. The job requires Multilingual skills –Fluent in English and Knowledge of Bahasa language and Mandarin language (speaking and...
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Telemarketer @ Paya Lebar
Found in: beBee jobs SG - 7 days ago
Singapore ELITEZ & ASSOCIATES PTE. LTD. Full timeLocationPaya LebarWork Days4-5 day per weekCommitment PeriodAt least 1 month, extendablePay Rate$12/hrJob ScopeContact clients to update infoHandle general enquiriesBasic administrative workRequirementsGood communication skillsComfortable in call contact center environmentScreenshot / Forward this message, PM me your info to know more details First come...
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Call Centre Agent
7 hours ago
Singapore Hai Leck Engineering (private) Limited Full timeWe are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYResponsibilities:Handle inbound / outbound calls, emails, and chats from...
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Call quality Analyst
5 days ago
Singapore Pan-asia Resources Pte Ltd Full time2 years Quality auditing experience in a call center environmentHas a clear understanding of Call Center's quality framework and methodology.Excellent interpersonal and communication skills.The job requires Multilingual skills -Fluent in English and Knowledge of Bahasa language and Mandarin language (speaking and writing) as the candidate needs to...
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Call Center Agent
7 hours ago
Singapore Agape Cp Holdings Pte. Ltd. Full time. Provide professional, accurate and prompt response to participants (Ptcp) or members of the public (MoP) on their enquiries, technical assistance via voice calls, emails, live chats, etc.. Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance.. Coordinate and liaise with relevant stakeholders to ensure issues/queries are...
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[Mandarin Speaking] Call Centre Agent
7 hours ago
Singapore Singapore Red Cross Society Full timeJOB PURPOSEThe HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments, monitoring of call center...
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Specialist, Call Center
Found in: beBee S SG - 3 weeks ago
Singapore DKSH SINGAPORE PTE. LTD. Full timeJob location: Jalan Buroh12 months contract with 1 month of completion bonusCompany Transport at multiple MRT stations5 day work week (Monday-Friday, 8.30am-5.30pm)No shift workJob summaryHandle sales orders, customer and client enquiries/complaints.Provide high service levels to the respective customers and clients.General responsibilitiesFollow and adhere...
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Specialist, Call Center
7 hours ago
Singapore Dksh Singapore Pte. Ltd. Full timeDescriptionJob location: Jalan Buroh12 months contract with 1 month of completion bonusCompany Transport at multiple MRT stations5 day work week (Monday-Friday, 8.30am-5.30pm)No shift workDKSH is a certified Great Place to WorkJob summaryHandle sales orders, customer and client enquiries/complaints.Provide high service levels to the respective customers and...