Jobs: service desk
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Service Desk
Found in: Talent SG 2A C2 - 2 days ago
Singapore SHELL INFOTECH PTE. LTD. Full timeRoles & ResponsibilitiesThe 1stLevel Remote Support is required to provide 1st level troubleshooting to users queries/incidents received.1. Min Higher Nitec in IT related fields2. Min 1 year End user support experience, Desktop or Technical Service Desk. 3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices...
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Service desk Engineer
Found in: Talent SG 2A C2 - 1 day ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesRole:Service desk EngineerJD:Responsibilities:· Provides 24x7 Service Desk support as defined by first response/Tier 1 support.· Provides phone , e-mail. First point of contact for troubleshooting all IT related problems,including hardware/software, passwords, and printer problems.· Be required to perform 24 X 7 shift work in...
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Service Desk Manager
Found in: Talent SG C2 - 23 hours ago
Singapur, Singapore IFS Full timeJob DescriptionThe Service Desk Manager is responsible for managing the daily operations of the service desk team, managing the team's performance and ensuring the customer service standards are maintained while enforcing that the service desk team is constantly developed and improved. The ideal candidate has excellent interpersonal and situation management...
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Service Desk Specialist
1 day ago
Singapore Genesis Networks Pte Ltd Full timeA Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers to customers' questions and other needs related to technical support. You are responsible for a variety of duties in the company which are described in the job duties. Your main objective is to maintain a high level of...
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Service Desk Operations Manager
1 day ago
Singapore Total Ebiz Solutions Pte. Ltd. Full timeKey Responsibilities:1. Team Leadership: Lead and mentor a team of service desk engineers, providing guidance, coaching, and support to ensure high performance and professional development. Foster a positive and collaborative work environment focused on delivering outstanding customer service.2. Incident Management: Oversee the timely and effective...
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Service Desk Operations Manager
Found in: Talent SG 2A C2 - 1 day ago
Singapore TOTAL EBIZ SOLUTIONS PTE. LTD. Full timeRoles & ResponsibilitiesKey Responsibilities:1. Team Leadership: Lead and mentor a team of service desk engineers, providing guidance, coaching, and support to ensure high performance and professional development. Foster a positive and collaborative work environment focused on delivering outstanding customer service.2. Incident Management: Oversee the...
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Service desk Engineer
1 day ago
Singapore Rapsys Technologies Pte. Ltd. Full timeRole:Service desk EngineerJD:Responsibilities:. Provides 24x7 Service Desk support as defined by first response/Tier 1 support.. Provides phone , e-mail. First point of contact for troubleshooting all IT related problems,including hardware/software, passwords, and printer problems.. Be required to perform 24 X 7 shift work in support of operational IT...
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Service Desk
Found in: beBee S SG - 1 week ago
Singapore Alpheaus Pte Ltd Full timeService Desk | Cert Provided | No experience required | Singaporean only Responsibilities: To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight. Be available to take calls. Prompt response to queries via voicemail / email / fax. Accurate assessment/ resolution of problems. Provide first...
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Service Desk
Found in: beBee jobs SG - 1 week ago
Singapore Alpheaus Pte Ltd Full timeService Desk | Cert Provided | No experience required | Singaporean onlyResponsibilities:To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.Be available to take calls.Prompt response to queries via voicemail / email / fax.Accurate assessment/ resolution of problems.Provide first level...
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Service Desk Specialist
Found in: Talent SG 2A C2 - 1 day ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesRequirement1. Local preferred2. Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in non tech call center environment will not be considered.4. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.SECTION A: POSITION SUMMARY• The...
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Service Desk Engineers
Found in: Talent SG 2A C2 - 1 day ago
Singapore NCS PTE. LTD. Full timeRoles & ResponsibilitiesNCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with...
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Service Desk Engineer
Found in: Talent SG 2A C2 - 1 week ago
Singapore NCS PTE. LTD. Full timeRoles & Responsibilities· Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.· Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.· Furnish and submit timely updates to...
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Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeNTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to...
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Assistant Manager, IT Service Desk Transformation
Found in: Talent SG C2 - 7 days ago
Singapur, Singapore Nanyang Technological University Full timeNTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to...
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Service Desk Engineer
1 day ago
Singapore ITCAN Pte Limited Full time1.To have a minimum of 1-year end-user support experience, desktop or technical service desk. This requirement does not include those with Customer Service Experience in a non- technical call center environment. 2.To have the relevant Technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with...
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Service Desk Engineer
Found in: beBee S SG - 4 weeks ago
Singapore Digital Realty - Multi-Lingual 2023 Full timePosition Title: Service Desk Engineer Location: Singapore Your role The IT Service Desk is the first point of contact for users for questions, requests, and incidents. The IT Service Desk function will define and deploys the IT-processes and tooling for request-, incident-, change and problem-management for the entire IT-function and aligns these...
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Service Desk Analyst
Found in: Talent SG 2A C2 - 20 hours ago
Singapore TALENT LEGAL GLOBAL SEARCH CONSULTANCY (PTE.) LTD. Full timeRoles & ResponsibilitiesThe Service Desk Analyst is responsible for providing technical support to the Firm’s internal customers. This person must be able to master software applications quickly, and above all, theymust have an extensive customer service background. The Service Desk Analyst possesses a good understanding of legal environment priority...
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Singapore Nanyang Technological University Full timeNTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to...
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Service Desk Specialist
1 day ago
Singapore Rapsys Technologies Pte. Ltd. Full timeRequirement1. Local preferred2. Min 1 year End user support experience, Desktop or Technical Service Desk. Customer Service Experience in non tech call center environment will not be considered.4. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.SECTION A: POSITION SUMMARY. The 1st Level Remote Support is...
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Service Desk Engineers
1 day ago
Singapore Ncs Pte. Ltd. Full timeNCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of...