Jobs: customer service team lead

Job Responsibilities:- Ensure orders are setup, accounted for and consolidated for fulfilment.- Participate in the fulfilment of customers' orders.- Generate delivery orders and schedule delivery & collection.- Perform inventory management to support purchasing / production.- Ensure systematic administration of all documents. - Handle all customer...

Responsibilities:Supervise the daily operations of the Customer Service Team to ensure customer satisfaction.Address and resolve problems efficiently to uphold excellent service standards in product delivery.Coordinate with internal teams regarding inventory and pricing.Offer training and mentorship to enhance the customer service team's skills and uphold...

Roles & ResponsibilitiesResponsibilities:· Manage specific aspects of projects or smaller projects, meeting business objectives, quality standards, and timelines.· Lead and manage a team, providing guidance, coaching and support.· Develop and maintain project schedules and delegate tasks to team members.· Report progress to a Delivery Manager or...

Roles & ResponsibilitiesJOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting...

JOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting and welcoming guest,...

Overview APAC Team Lead, Core Customer Support Hexagon’s Autonomy & Positioning division is looking for a tech-savvy and personable APAC Team Lead, Core Customer Support to help us drive our business forward by providing 2nd tier support to our customers. In this exciting hands-on position, you will utilize your GNSS+INS expertise to...

Responsibilities:Report to Contact Centre ManagerHandle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services (not selling any product or services).Respond to customers' queries and concerns with the aim of achieving first call resolutionsatisfactorily. Manage...

Job Description:To manage a team of store personnel to perform store functions and tasks to support Shop operations effectively.To Align and Achieve Department Policy Deployment Progress Review.Provide Leadership and Supervisory role to motivate and guide the team members to achieve company's goals and objectives.Possess interpersonal skills in building and...

Job Description:Lead, develops, administrate, supports and maintain digital application for the site.Lead and collaborate with a team of developers to deliver scalable, extensible and sustainable solutions according to stake holders requirements.Manage source codes with code coverage that accurately test business logic and functionality.Manage and rectify...

On behalf of our client, we are looking for Service Operations Team Lead (Junior Manager) who is in Building Equipment (OEM) space.ResponsibilitiesResponsible for providing after-sales support.Coordinate a group of supervisors/engineers and technicians to achieve the requirements involved in preventive & corrective maintenance, meeting contractual...

Roles & ResponsibilitiesJob Description:Monitor teams assigned projects to insure they are completed on time. Must be able to execute all assigned projects quickly and efficiently with a sense of urgency. Responds to customer inquiries regarding technical issues and manage escalations. Support of laptops, desktops, tablets, smartphones telephony...

Team Lead - 1 Yr Contract RESPONSIBILITIES Project Delivery 1) Assist project manager to plan the project milestones and project tasks 2) Understand & analyse the requirements and assist in development of module technical design specification 3) Translate design into process/program specifications 4) Manage project tasks to meet schedule, cost and...

We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall offline brand experience.You should be someone who understands the brand and embodies our values.Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career...

Summary: A Java Team Lead designs and recommends technical solutions for IT-related issues. The responsibilities of a Java Team Lead include working with developers to ensure quality deliverables, mentoring junior level staff, and identifying issues that affect product delivery as well as liaison with various parties including internal management,...

OverviewDesktop Team Lead role is responsible for providing leadership support and direction of the daily activities of Desktop Support & Asset Management teams.The position oversees, delegates, and participates in the diverse job tasks of the Desktop Support including but not limited to, hardware and software, printers, projects, and related IT...

Roles & ResponsibilitiesManage the IT Support and staff to provide 1st level technical support; Answering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of work. Act as a further escalation point for unresolved or escalated cases. Take on a wider customer service role and promote...

Manage the IT Support and staff to provide 1st level technical supportAnswering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of work.Act as a further escalation point for unresolved or escalated cases.Take on a wider customer service role and promote the customer service ethic to...

Highlights:Health Insurance, Dental Benefits, Birthday Incentive, Transport Allowance/ReimbursementAWS + Performance Bonus + Transport + HPFriendly environmentResponsibilities:Oversee the whole process of service cum maintenance workflowFront line contact with client representatives on all service/maintenance related issuesLead a team of service team...

Roles & ResponsibilitiesWork Location : Novena Work Hour:Monday to Thursday 8.30am to 6.00pmFriday : 8.30am to 5.30pmJob Responsibilities: Responsibilities:•Manage specific aspects of projects or smaller projects, meeting business objectives, quality standards, and timelines.•Lead and manage a team, providing guidance, coaching and...

Job Description:Monitor teams assigned projects to insure they are completed on time.Must be able to execute all assigned projects quickly and efficiently with a sense of urgency.Responds to customer inquiries regarding technical issues and manage escalations.Support of laptops, desktops, tablets, smartphones telephony devices, printers, conference room...