cognosphere

COGNOSPHERE PTE. LTD. is seeking a customer-focused support agent to assist players across key game modules, including reports and payments. You will respond to inquiries following guidelines and scripts, and help maintain a reliable knowledge base. Ideal candidates have 0–2 years in customer service, basic familiarity with ticketing tools, and strong...

What You Will Do: Handle and resolve common player-reported issues across key modules (including game systems, content, payments, and account management), escalating complex or technical cases to the appropriate team when needed Provide frontline support to players, responding to inquiries in a timely and professional manner by following established...