cainiao

Cainiao Group is seeking an Operations Specialist to oversee daily inbound/outbound exception management, weekly cycle counts, returns classification, and on-site delivery assurance. You will monitor real-time warehouse activities, resolve exceptions quickly, classify returns by condition, and ensure on-site orders meet SLA during peak periods. The role...

1. Daily Inbound/Outbound Exception Management (30%)Monitor inbound and outbound operations in real-time; identify and resolve exceptions immediately Outbound exceptions: wrong pick, short pick, over pick, wrong SKU, missed scan Cancelled orders: inventory deducted but not picked;滞留 goods not returned to stock Document exceptions with photos and email...