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Barista & Shop Manager
2 hours ago
We are seeking an experienced and highly skilled Barista & Shop Manager to join our beverage operations team. This role is ideal for someone with a deep understanding of coffee extraction techniques, milk texturing, sensory calibration, and the preparation of a wide range of pre-batched or pre-prepared beverages (such as cold brew, matcha, house-made syrups, and non-coffee drinks). The ideal candidate is both technically proficient and guest-focused, with a passion for delivering consistently excellent products in a high-paced environment. Key Responsibilities Execute precise preparation of espresso-based beverages, including calibration of grinders, daily dial-ins, shot profiling, and milk steaming to specialty standards (SCA-level preferred). Prepare and batch cold and hot beverages such as matcha lattes, cold brew, teas, smoothies, seasonal drinks, and functional beverages, adhering to standardized recipes and SOPs. Maintain and troubleshoot coffee equipment (espresso machines, grinders, brewers) and perform basic preventive maintenance. Participate in the R&D and seasonal development of beverages, including the creation of signature drinks or improvements to existing menu items. Maintain mise en place for beverage stations, including fresh stock of garnishes, syrups, bases, and cleaning supplies. Engage with guests, delivering product knowledge and recommendations based on customer preferences, dietary requirements, or curiosity. Ensure all drinks meet internal quality control, consistency, and aesthetic presentation guidelines before service. Assist in inventory control, including ordering, stock rotation, and waste minimization. Adhere to hygiene and sanitation standards, ensuring compliance with food safety and local regulatory requirements. Support cross-functional team operations when needed, including POS operations, guest service, or basic floor duties during peak hours. Requirements Minimum 2 years of experience in a specialty coffee shop or hospitality environment with a focus on coffee and beverage execution. Strong technical knowledge of espresso machines, grinders, brew methods (V60, French press, Aeropress, batch brew), milk chemistry, and sensory evaluation. Hands-on experience with cold brew systems, pre-batching techniques, matcha preparation, and beverage R&D. Understanding of beverage scaling, shelf life, HACCP practices, and batch consistency control. Ability to calibrate grinders and adjust brew ratios, TDS, and extraction times. Demonstrated ability to multi-task and manage high-volume beverage production with accuracy and speed. Excellent communication and customer service skills with a team-first mindset. Barista certifications (SCA Barista Skills, Latte Art, Brewing Foundation/Intermediate) are a strong advantage. Preferred Qualities Creative thinker with an eye for flavor balance and drink innovation. Passionate about specialty coffee, beverage culture, and hospitality excellence. Strong sense of responsibility, cleanliness, and attention to detail. Flexible with working hours, including weekends and holidays. Location: Based in (41 Kreta Ayer), with rotational assignments across multiple outlets to support beverage implementation and training. #J-18808-Ljbffr
