Business Analyst

4 weeks ago

Singapur, Singapore Singapore Airlines Full time

Overview

The successful candidate will spearhead the strategic integration of Generative AI technologies to revolutionize our B2B Sales and Servicing operations in Global and Corporate Sales Department in Sales and Marketing Division. This role exists to identify, design, and implement AI-driven solutions that transform traditional business processes into more efficient, scalable, and customer-centric workflows.

Responsibilities
  • Map and analyse existing B2B Sales and Servicing business processes to identify inefficiencies and opportunities for optimisation
  • Develop a strategic roadmap for GenAI integration across the B2B customer journey
  • Design and implement reimagined workflows leveraging Generative AI technologies
  • Collaborate with Sales, Sales Operations, IT, and Data Science teams to build and deploy AI-powered solutions
  • Lead process automation initiatives using GenAI to reduce manual effort and improve accuracy
  • Establish metrics and KPIs to measure the impact of GenAI implementations
Requirements
  • Bachelor’s degree in Business, Computer Science, or related field preferred
  • Experience in business transformation, process optimization, or similar roles
  • Strong understanding of B2B sales and customer service operations
  • Excellent analytical skills with the ability to translate business needs into technical requirements
  • Knowledge of GenAI platforms and their business applications
  • Experience with workflow automation tools and systems integration
  • Project management expertise with a track record of successful implementation
  • Strong communication skills and ability to explain complex technologies to non-technical stakeholders
  • Change management experience

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Research, Analyst, and Information Technology
Industries
  • Airlines and Aviation

Referrals increase your chances of interviewing at Singapore Airlines by 2x

Get notified about new Business Analyst jobs in Singapore, Singapore .

Business Analyst - Virtual Account Management

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Business Strategy Analyst

    4 weeks ago

    Singapur, Singapore SOL-X Pte. Ltd. Full time

    We're looking for a Business Analyst (Strategy) to join our growing team. This role is perfect for an analytical and strategic thinker who thrives in a fast-paced, tech-driven environment. Key Responsibilities Financial Modelling : Build and refine financial models for revenue, profitability, and valuation. Market Research : Analyze industry trends,...

  • Salesforce Business Analyst

    4 weeks ago

    Singapur, Singapore Airswift Full time

    A leader in Shipping and Logistics company is currently expanding and looking for highly qualified candidates for the Salesforce Business Analyst position based in Singapore. Job Responsibilities: Champion the product vision and roadmap for Salesforce, aligning enhancements with strategic goals and user needs. Collaborate with business stakeholders,...

  • Technology Research Analyst

    4 weeks ago

    Singapur, Singapore ALLIED BUSINESS INTELLIGENCE INC Full time

    Summary ABI Research seeks intellectually curious analysts at all levels, from entry-level to mid-level. Reporting to one of our group Vice Presidents, successful candidates will contribute to one or more of our research areas and will work as a part of an ambitious team to produce premium quantitative and qualitative analysis. Specific coverage areas will...

  • Functional Business analyst

    4 weeks ago

    Singapur, Singapore Epergne Solutions Full time

    Join to apply for the Functional Business Analyst role at Epergne Solutions . This is a long-term contract position, preferably for someone with experience in the banking sector, particularly in Regulatory and Compliance areas. Job Details Seniority level: Entry level Employment type: Full-time Job function: Research, Analyst, and Information...

  • Associate Business Analyst

    4 weeks ago

    Singapur, Singapore NTT DATA, Inc. Full time

    Associate Business Analyst / Quality Analyst Engineer Join to apply for the Associate Business Analyst / Quality Analyst Engineer role at NTT DATA, Inc. Associate Business Analyst / Quality Analyst Engineer Join to apply for the Associate Business Analyst / Quality Analyst Engineer role at NTT DATA, Inc. Make an impact with NTT DATAJoin a company that is...

  • Business Analyst

    4 weeks ago

    Singapur, Singapore Salt Full time

    Overview Join to apply for the Business Analyst (Application) role at . The role will start as a direct contracting position with the potential to be converted or extended. Responsibilities The business is modernizing applications built on Java or .Net. You will: Work with stakeholders to gather requirements based on the change required Perform impact...

  • MS CRM Business Analyst/System Analyst

    1 week ago

    Singapur, Singapore Unison Group Full time

    Job Title: MS CRM Business Analyst Requirements: System Analyst with knowledge in CRM Platform (MS Dynamics) - D365 Experience in implementing D365 with Banking clients (Service & Sales modules) Strong Functional experience with Sales & Service Modules of D365. Experience in Guiding users on the best possible solutions, advise them on Menus and screens -...

  • Business Analyst

    4 weeks ago

    Singapur, Singapore Xtremax Full time

    Get AI-powered advice on this job and more exclusive features. About The RoleWe're looking for a driven and detail-oriented About The RoleWe're looking for a driven and detail-oriented Business Analyst to be part of our team. You will be assigned to a Singapore Government project, where you'll work directly with stakeholders to shape digital solutions that...

  • Senior Analyst, Business Compliance

    4 weeks ago

    Singapur, Singapore Maybank Full time

    Join to apply for the Senior Analyst, Business Compliance role at Maybank 1 day ago Be among the first 25 applicants Join to apply for the Senior Analyst, Business Compliance role at Maybank Get AI-powered advice on this job and more exclusive features. Job DescriptionThe Senior Analyst, Business Compliance is responsible for ensuring that the...

  • Business Analyst/ PMO

    4 weeks ago

    Singapur, Singapore ABeam Consulting Southeast Asia (SEA) Full time

    Business Analyst/ PMO (Business Continuity Management) Business Analyst/ PMO (Business Continuity Management) About Us:From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia,...